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hp smartarray 4.02 fw update does not recognize HP P840 controller, exit status 3 in RHEL7.1

 
emamikk
Visitor

hp smartarray 4.02 fw update does not recognize HP P840 controller, exit status 3 in RHEL7.1

Hi,

I'm trying to update controller firmware 4.02 on Proliant DL380 G9 server having P840 Controller with current firmware version 3.00 but seems the "hpsetup" does not regognize my controller at all. Update newer "hpsa" driver for RHEL7.1 but no help... please see below:

[root@server1 hp-firmware-smartarray-ea3138d8e8-4.02-2.1]# ./hpsetup
Supplemental Update / Online ROM Flash Component for Linux (x64) - Smart Array H240ar, H240nr, H240, H241, H244br, P240nr, P244br, P246br, P440ar, P440, P441, P542D, P741m, P840, P840ar, and P841 (4.02), searching...
============ Summary ============
Smart Component Finished
Exit Status: 3
Update not attempted. All selected devices are either up-to-date or have newer versions installed.

[root@server1 hp-firmware-smartarray-ea3138d8e8-4.02-2.1]# rpm -qa | grep hpsa
kmod-hpsa-3.4.14-116.rhel7u1.x86_64


[root@server1 hp-firmware-smartarray-ea3138d8e8-4.02-2.1]# modinfo hpsa
filename: /lib/modules/3.10.0-229.26.2.el7.x86_64/weak-updates/hpsa/hpsa.ko
license: GPL
version: 3.4.14-116
description: Driver for HP Smart Array Controller version 3.4.14-116 (d88/s438)
author: Hewlett-Packard Company
rhelversion: 7.1
srcversion: C2850954DF2D1920C9B8BE6

Any ideas?

BR,

Markku

2 REPLIES
Torsten.
Acclaimed Contributor

Re: hp smartarray 4.02 fw update does not recognize HP P840 controller, exit status 3 in RHEL7.1

There is already a (B) version at

http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7274906&swItemId=MTX_4d3778d5c6644691afc2ba751e&swEnvOid=4103

there is this note too:

In order to be detected properly, some controllers may need a newer version of the Smart Array driver installed prior to upgrading the controller firmware.  If not installed, the component will fail with return code 3.

 

 

Looks like there is another driver available:

http://h20565.www2.hpe.com/hpsc/swd/public/readIndex?sp4ts.oid=7274906&swLangOid=8&swEnvOid=4103

 

version 3.4.14-118, you are using 3.4.14-116

 

You may consider to add this firmware to SPP and update the controller in an offline session (boot SPP).


Hope this helps!
Regards
Torsten.

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emamikk
Visitor

Re: hp smartarray 4.02 fw update does not recognize HP P840 controller, exit status 3 in RHEL7.1

Hi Torsten,

For RHEL7, the newest hpsa driver is still 3.4.14-116 which is installed.

Also the firmware that I'm trying to update is the (B) version of 4.02, the newest available.

May need to consider the offline update if no solution found for this.

 

Thank you.

BR,

Markku