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hp smartstart 7.70

Occasional Contributor

hp smartstart 7.70

insight diagnostics 7.70 or smartstart whatever you want to call it.

I have been having a problem using the usb floppy disk with this, I usualy save the test results to disk but using 7.70 I am unable to do this, It does a search for usb devices and locks up the server, When doing the same with verson 7.60 there is no problem saving to floppy disk.

I have called hp technical support about this and been told there is no fault in 7.70, Having had same problen on different proliant servers I think I am right but has anyone else had same problem, DO they listen when you call them too.