ProLiant Servers (ML,DL,SL)

hpe blade blue screen

 
faziz123
Advisor

hpe blade blue screen

Hello

I have hp blade server , with esxi hypervisor went to blue screen, with following error 'cpu 7 / world 7905081 tried to re-acquire lock'

-What could be the issue, is it hpe?

-How i know if this done bcz power lost, how i can check logs?

Thanks

4 REPLIES 4
Server-Support
Super Advisor

Re: hpe blade blue screen

What's the type and model of the Blade server? Please share the screenshot here from the iLO.


Normally ESXi server showing as Purple Screen of Death (PSoD) which is mostly caused by the old or incompatible firmware and the ESXi driver.

Therefore, please update the Firmware, Driver, and the ESXi server using the HPE SPP .ISO file and then going through the VMware Update Manager.

Best regards,
faziz123
Advisor

Re: hpe blade blue screen

It is ProLiant BL460c Gen8

Server-Support
Super Advisor

Re: hpe blade blue screen

Yes, normally it is hosted in the c7000 enclosure.

Please follow the suggestions to perform the update of the ESXi server blades Using HPE SPP.ISO file

Best regards,
faziz123
Advisor

Re: hpe blade blue screen

1-Can you please clarify I have to update which firmware/drivers for what exactly?
2- these servers running more than a year, why just crash happen now if issue as you mentioned related to firmware/driver?
3-is there useful logs I can check to confirm about this issue?

Thanks