hpqilo2 event id 57 still after fix

[M Price]

Hi All,

I had an ASR reboot yesterday and have been having nearly 30 hpqilo2 id 57 events in event log at a time so I read these forums and yesterday upgraded the iLO 2 Firmware version to 1.78 and also the HP Proliant iLO2 Management Controller Driver to 1.11.2.0 and then rebooted the server. However I still get hpqilo2 events in large blocks in the event viewer.

This was the document I followed which I was hoping would fix the issue.

http://bit.ly/13rCvY

The server is a G5 ML350 running Windows 2008 x64 standard.

Has anyone else continued to have these hpqilo2 events after applying the so called fix?

Is there other components I should update also?

The following is the software versions i'm running.

HP System Management Homepage 3.0.0.64
HP Insight Management Agents 8.20.0.0
HP Version Control Agent 2.2.0.820
Adaptec LH Ultra160 Driver (X64) 6.4.645.100
LSI Logic Fusion-MPT SCSI Driver (StorPort) 1.25.6.22
LSI Fusion-MPT SAS Driver (StorPort) 1.28.2.1
Smart Array Storport Driver 6.0.0.64
Smart Array SAS/SATA Controller Storport Driver 6.14.0.64
HP ProLiant Smart Array SAS/SATA Event Notification Service 6.12.0.64
Broadcom NetXtreme II GigE VBD 3.7.20.0
Network Teaming Intermediate Driver (NTID), 9.50.00.04, NDIS 6.0, x64, (free) on Win2K8 9.50.0.0
HP ProLiant Array Configuration Utility 8.25.5.0
HP ProLiant Array Diagnostics Utility 8.25.5.0
HP ProLiant Array Configuration Utility (CLI) 8.25.5.0
HP ProLiant iLO 2 Management Controller Driver 1.11.2.0
HP iLO Management Channel Interface Driver 1.14.0.0
HP Lights-Out Online Configuration Utility 2.1.0.1
ATI Radeon WindowsNT Miniport Driver 6.14.10.6745
HP ProLiant Remote Monitor Service 5.21.0.0
HP Insight Diagnostics Online Edition 8.2.0.3058
CMD PCI IDE Bus Driver 2.0.7.0


Please help.

[.•´¯`•.¸¸. ><((((º> · Accepted solution]

Can you try to:

1. Stop the hpqilo2 driver using windows services.
- Clear the Event Log

2. Reset the iLO2 firmware using the iLO2 homepage.
- Clear the IML Log

3. Restart the server.

[M Price]

Which service does hpqilo2 come under? In Services I have

HP Insight Event Notifer
HP Insight Foundation Agents
HP Insight NIC Agents
HP Insight Server Agents
HP Insight Storeage Agents
HP ProLiant Remote Monitor Service
HP ProLiant System Shutdown Service
HP Smart Array SAS/SATA Event Notification Serivice
HP System Management Homepage
HP Version Control Agent

Sorry if im missing the very obvious here.

Thanks in advance

[M Price]

This seems to have fixed the problem, I have not had any hpqilo2 events overnight. Thanks for you help.

[.•´¯`•.¸¸. ><((((º>]

Hello,

sorry i did not reply but i was on holiday :)

Good thing it worked. Good luck in the future

[malosta]

Which service you stoped please

[Leong Suk]

hi all,

i am encounter the same error event ID:57 after upgrade the HP Proliant control management driver to version 1.12.0.0. I have revert back the version to 1.11.2.0

Current ILO firmware version:1.79

Hope can get some valuable advice here.

Server Spec:HP ProLiant DL585 G2

Window OS:Window Server 2003 Enterprise Edition SP2

Event log error :

Source:hpqilo2 Event Id:57
Description:NetFN 0x4, command 0x2D timed out

Source:hpqilo2 Event Id:57
Description:Failed GET SENSOR READING, sensor 13

can you let me know which window services to stop for hpdilo2

Thanks