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i cant update FW on HDD DG146A4960 and MM0500FBFVQ on Proliant G7 DL380

 
Vladimir_Semin
Advisor

i cant update FW on HDD DG146A4960 and MM0500FBFVQ on Proliant G7 DL380

Hello Community !

After update FW for Smart Array -ver FW 6.64 (B)(1 Oct 2015)

http://h20564.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_a8f0765b51594bf584992ddbe1&swEnvOid=4166#tab-history

 i see post error:

-

1770-Slot 0 Drive Array - Disk Drive Firmware Update Recomended -

Please upgrade firmware on the following drive model(s) using ROM Flash Conponents (download from www.hp.com/support/proliantstorage):

DG146A4960 (minimum version = HPDB )

MM0500FBFVQ (minimum version = HPD3 )

 

and I did it, supposedly successfully, BUT

after upd FW for this HDDs - nothing changed and the error - same -(

For other models HDD - no problem - fw upd works fine,

This problem i see on many servers Proliant G7 DL380 in my company,

 
And I tried different ways to upgrade this HDDs (Online from ESXi-5.0, from Service Pack Proliant, from Windows OS) - nothing changed and the error - same -(
Pliz Help ) and critical or not this POST message?
Thanks!
6 REPLIES 6
Torsten.
Acclaimed Contributor

Re: i cant update FW on HDD DG146A4960 and MM0500FBFVQ on Proliant G7 DL380

My russian language skills are a bit poor after all the years ...

For online updates you need a cache module installed, otherwise do the update offline.


Hope this helps!
Regards
Torsten.

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Vladimir_Semin
Advisor

Re: i cant update FW on HDD DG146A4960 and MM0500FBFVQ on Proliant G7 DL380

1. cache module inside -)

2. Offline and Online - same effect, only for this models HDD - other models HDD upd FW no problem

Torsten.
Acclaimed Contributor

Re: i cant update FW on HDD DG146A4960 and MM0500FBFVQ on Proliant G7 DL380

Hmmm, here is

** CRITICAL ** Supplemental Update / Online ROM Flash Component for Linux - DG072A4951, DG072BAAJA, DG146BAAJB, and DG146A4960 drives

HPDB (D)(10 Sep 2013)

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=3676015&swItemId=MTX_c05af704db3848daa7249e1747&swEnvOid=4103#tab-history

 

This is HPDB (D) - this usually means they fixed the loader for firmware from (A) to now (D).

Did you use this version?

What is the firmware of the drive?


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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Torsten.
Acclaimed Contributor

Re: i cant update FW on HDD DG146A4960 and MM0500FBFVQ on Proliant G7 DL380

Here is

** CRITICAL ** Supplemental Update / Online ROM Flash Component for Linux (x64) - MM0500FBFVQ and MM1000FBFVR Drives Version:

HPD8 (B)(30 Mrz 2015)

 

 

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=4296622&swItemId=MTX_b4bfe774782f4ed1969a4338af&swEnvOid=4103#tab-history

 

But - this is a bit strange - there is an older version (C):

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=4296622&swItemId=MTX_f6fe35f063e945b19341b9c05f&swEnvOid=4103#tab-history

 

I would try both ...


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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SvenGS
Occasional Contributor

Re: i cant update FW on HDD DG146A4960 and MM0500FBFVQ on Proliant G7 DL380

Hi,

I do have the same issue with my SAS HP DG146A4960 HDD currently with Firmware HPDA.

the problem is, I do not have physical access to the server as it is hosted in a friends server rack at his companies data center. I've read there is a online solution to update the firmware.

My Server is running on Windows Server 2012 R2 with a Smart Array P410i with firmware 6.60 and a battery present.

What I did is:

  1. I've downloaded the Service Pack for ProLiant version 2018.03.0 ISO as suggested above
  2. I've mounted the ISO as a "DVD"
  3. I've run "launch_sum.bat"
  4. I've added as baseline "E:\packages" in SUM v8.2.0
  5. But searching under "components" I can't see anything related to my drive "DG146A4960"
  6. So I've downloaded the .sexec from the following link
    1. https://support.hpe.com/connect/s/softwaredetails?language=de&sp4ts.oid=3676015&softwareId=MTX_c05af704db3848daa7249e1747
    2. I see, these downloads are for Linux enviornment, which I do not have
  7. being not a certified HP consumer, I thought, well, I copy .scexe and .md5 files to a local server directory like C:\packages and add this new directory as a baseline
  8. SUM 8.2.0 does find the files and recognizes name, type, version correctly, but it states as well "Component not signed"
  9. now I am stuck as well

So, how can I upgrade the firmware online on a Windows Server 2012 R2 environment? How can I get this .scexe files signed?

thank you

Sunitha_Mod
Moderator

Re: i cant update FW on HDD DG146A4960 and MM0500FBFVQ on Proliant G7 DL380

Hello @SvenGS,

Thank you for Posting.  You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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