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тАО02-11-2009 05:02 PM
тАО02-11-2009 05:02 PM
iLO 2 Access all of a sudden not working on multiple servers
Is anyone else seeing this?
(NTFS) No Time For Stupidity
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тАО02-11-2009 05:09 PM
тАО02-11-2009 05:09 PM
Re: iLO 2 Access all of a sudden not working on multiple servers
QQ, what OS are you using?
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тАО02-12-2009 02:38 AM
тАО02-12-2009 02:38 AM
Re: iLO 2 Access all of a sudden not working on multiple servers
(NTFS) No Time For Stupidity
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тАО02-12-2009 10:18 PM
тАО02-12-2009 10:18 PM
Re: iLO 2 Access all of a sudden not working on multiple servers
I'm not sure if HP SIM is causing this. But since its an issue with iLo2, i would suggest upgrading the firmware to 1.70
Regards,
Cookie
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тАО02-13-2009 03:04 AM
тАО02-13-2009 03:04 AM
Re: iLO 2 Access all of a sudden not working on multiple servers
I have a total of about 30 servers now all 1.60 version of the iLO2 firmware that are just disappearing. The "ONLY" way to get them back to be able to even update them appears to be to have the server powered down and remove the plug from them so the iLO actually gets powered off. Then we are able to access the iLO. Unfortunately we are in the midst of our busy season (Tax) and we don't have competent people in our remote offices that can do what we need them to do. The biggest issue is that most of the servers affected are running ESX 3.5 so when we do actually have an issue with the server we have no way of powering it off without the iLO to get it back up and running.
I guess my only alternative is going to be a waiting game and wait until we have to reboot each server and walk the users in the remote offices of unplugging each power plug so the iLO no longer receives power.
HP is still indicating that they have no know issues with 1.60, but hell I can show them 30 :)
.
(NTFS) No Time For Stupidity
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тАО02-13-2009 08:22 AM
тАО02-13-2009 08:22 AM
Re: iLO 2 Access all of a sudden not working on multiple servers
The HP System Management page is showing the Interface Status as 'Not Responding' and the iLO port won't ping.
I've tried to update the firmware to 1.70, but it fails saying 'Unable to communicate with the management processor'.
There are also eventlog entries saying:
Remote Insight Agent: The Remote Insight Board/Integrated Lights-Out has detected a controller interface error.
[SNMP TRAP: 9006 in CPQSM2.MIB]
Does anyone know if there is a hard iLO2 reset we can try. I'm obviously trying to find a solution that doesn't involve taking the files servers down.
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тАО02-13-2009 09:42 AM
тАО02-13-2009 09:42 AM
Re: iLO 2 Access all of a sudden not working on multiple servers
Hopefully your servers are local and you can do this. Unfortunately the majority of ours are remote offices with no one in the office that is technical.
(NTFS) No Time For Stupidity
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тАО02-13-2009 02:32 PM
тАО02-13-2009 02:32 PM
Re: iLO 2 Access all of a sudden not working on multiple servers
(NTFS) No Time For Stupidity
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тАО02-16-2009 03:29 AM
тАО02-16-2009 03:29 AM
Re: iLO 2 Access all of a sudden not working on multiple servers
Thanks for the reply. Yes, we're running HPSIM 5.3, which was upgraded from 5.2 on 3rd Feb. The first of our iLO2 problems started on the 4th Feb, but cleared 5 minutes later. It then went down again on 9th and has stayed down since.
I'm reluctant to point the finger at SIM (although it does seem like quite a coincidence), but that's based on nothing but gut instinct as I honestly don't know enough about how it works yet.
Thankfully, all my servers are fairly local, so I can come in and power them down out of hours. Just out of interest, what happens after you upgrade to firmware 1.7? Does iLO2 miraculously start working again and, if so, for how long?
I'm going to try and do some more investigation this week, so I'll post any results.
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тАО02-16-2009 03:32 AM
тАО02-16-2009 03:32 AM
Re: iLO 2 Access all of a sudden not working on multiple servers
(NTFS) No Time For Stupidity