1752598 Members
5181 Online
108788 Solutions
New Discussion юеВ

Re: iLO 4 issues

 
grimson
Advisor

Re: iLO 4 issues

Ok,

 

DL360 Gen9, Bios 1.50, iLO 2.22, all latest.

After reboot ESX Host OS not coming up (could not obtain ping reply)

 

Tried to connect to iLO with browser -> Sluggish and SSL Error, cannot connect. (Server is in Datacenter!)

Fortunately tried to connect with SSH -> map1/reset (reset iLO)

Tried one more time and HTTPS -> iLO worked again.

 

Unfortunately, the server booted up before I could obtain a Remote Console KVM view.

Again, only after resetting iLO the server started to boot to me, I could spontaneously ping the host OS after connecting to iLO.

 

Same Critical Error in Event log, to me: this also stopped booting up the server installed OS (ESX) until a reset of iLO probably corrected the 'critical error' and let the server boot it's OS.

 

 We do utilize the embedded SD-Card reader where ESX is installed on.

 

erki72
Frequent Advisor

Re: iLO 4 issues

In my case HP technician has replaced the motherboard.

Everything works now

grimson
Advisor

Re: iLO 4 issues

HP looked into the AMS logs for all the 3 DL360G9 servers and found the same errors (not visible in the iLO logs) so I was told. Upgraded to iLO 2.30 but the cause is still unknown. Only one server did exhibit the iLO error but all three seems to have some sort of errors visible thru AMS extraction.

 

Hopefully this can be 'fixed' thru firmware updates OR a major hardware replacement job.

 

spgsitsupport
Regular Advisor

Re: iLO 4 issues

Same here. Microserver Gen 8 with iLO4 suddently is not always accessible with:

Connection with iLO cannot be established. If you recently made changes to the network configurations, you may need to refresh this page to re-negotiate an SSL connection.

Kopp3
Advisor

Re: iLO 4 issues

Hi guys,

the same error with iLO4 on DL380p Gen8:

  "Connection with iLO cannot be established. If you recently made changes to the network configurations, you may need to refresh this page to re-negotiate an SSL connection."

Update: Solved by updating iLO4 FW from 2.50 to 2.54

Regards,

JK

Jorge_Puentes
Visitor

Re: iLO 4 issues

Hi Guys.

I had same issue with ILO4 2.55, on DL560 Gen8

To resolve, I reseted ILO via CLI.

ssh -l username ilo_ipaddress

</>hpiLO-> reset map1

Torsten.
Acclaimed Contributor

Re: iLO 4 issues

If this is the same error

>> Embedded Flash/SD-CARD: Embedded media manager failed initialization.

then update ILO firmware to 2.60, format the NAND and pull the power plugs to make the format working.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!