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iLO Remote Control, mouse not working

Balazs Szeplaki
Occasional Visitor

iLO Remote Control, mouse not working

Hi,

I have a problem with iLO, the mouse is not working, when I connect to a server. Screen, keyboard are both functioning correctly.

All drivers, firmware are the latest release.
TCP/IP settings are correct.
I am using Windows XP/IE6/JVM as described in the help files.
iLO works correctly, no error messages.

The only error like activity is when I connect to the remote computer, iLO asks for authetication in the remote panel.

Anyone has an idea?
2 REPLIES
Tom Mucha_1
Trusted Contributor

Re: iLO Remote Control, mouse not working

Check to see if proxy is enabled in IE. If it is, either disable it, or add the address of the iLO to the excluded list.
Balazs Szeplaki
Occasional Visitor

Re: iLO Remote Control, mouse not working

The proxy setting solved the double authentication problem. Thanks. The mouse problem seems to be a problem of iLO and HP IP KVM switch working together. Trying to update the KVM firmware.