memory error

[andrea zorloni]

Hi all,
I have the following error reported on my ML 350 G3, SO w 2000 srv SP4, I have just tried to replace the RAM memory module, but I have the same error. Sometimes after this error the server reboot himself.
Can someone hel me to resolve this problem ?

thanks
Andrea

Tipo evento: Avviso
Origine evento: Server Agents
Categoria evento: Events
ID evento: 1071
Data: 15/03/2007
Ora: 12.29.30
Utente: N/D
Computer: PSERVER
Descrizione:
System Information Agent: Health: Correctable memory error detected. The errors have been corrected, but the memory module should be replaced.
[SNMP TRAP: 6029 in CPQHLTH.MIB]
Dati:
0000: 2f 00 60 02 02 00 00 00 /.`.....
0008: 01 00 00 00 00 00 00 00 ........
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 00 00 00 00 00 00 00 00 ........
0040: 00 00 00 00 00 00 00 00 ........
0048: 00 00 00 00 00 00 00 00 ........
0050: 00 00 00 00 00 00 00 00 ........
0058: 00 00 00 00 00 00 00 00 ........
0060: 00 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
0090: 00 00 00 00 00 00 00 00 ........
0098: 00 00 00 00 00 00 00 00 ........
00a0: 00 00 00 00 00 00 00 00 ........
00a8: 00 00 00 00 00 00 00 00 ........
00b0: 00 00 00 00 00 00 00 00 ........
00b8: 00 00 00 00 00 00 00 00 ........
00c0: 00 00 00 00 00 00 00 00 ........
00c8: 00 00 00 00 00 00 00 00 ........
00d0: 00 00 00 00 00 00 00 00 ........
00d8: 00 00 00 00 00 00 00 00 ........
00e0: 00 00 00 00 00 00 00 00 ........
00e8: 00 00 00 00 00 00 00 00 ........
00f0: 00 00 00 00 00 00 00 00 ........
00f8: 00 00 00 00 00 00 00 00 ........
0100: 00 00 00 00 00 00 00 00 ........
0108: 00 00 00 00 04 01 00 00 ........
0110: 00 00 01 00 00 00 00 00 ........
0118: 00 00 00 00 00 00 00 01 ........
0120: 03 00 00 00 04 00 00 00 ........
0128: 01 01 01 00 00 00 00 00 ........
0130: 00 00 00 00 00 00 00 00 ........
0138: 00 00 00 00 00 00 00 00 ........
0140: 00 00 00 00 00 00 00 00 ........
0148: 00 00 00 00 00 00 00 00 ........
0150: 00 00 00 00 00 00 00 00 ........
0158: 00 00 00 00 00 00 00 00 ........
0160: 00 00 00 00 00 00 00 00 ........
0168: 00 00 00 00 00 00 00 00 ........
0170: 00 00 00 00 00 00 00 00 ........
0178: 00 00 00 00 00 00 00 00 ........
0180: 00 00 00 00 00 00 00 00 ........
0188: 00 00 00 00 00 00 00 00 ........
0190: 00 00 00 00 00 00 00 00 ........
0198: 00 00 00 00 00 00 00 00 ........
01a0: 00 00 00 00 00 00 00 00 ........
01a8: 00 00 00 00 00 00 00 00 ........
01b0: 00 00 00 00 00 00 00 00 ........
01b8: 00 00 00 00 00 00 00 00 ........
01c0: 00 00 00 00 00 00 00 00 ........
01c8: 00 00 00 00 00 00 00 00 ........
01d0: 00 00 00 00 00 00 00 00 ........
01d8: 00 00 00 00 00 00 00 00 ........
01e0: 00 00 00 00 00 00 00 00 ........
01e8: 00 00 00 00 00 00 00 00 ........
01f0: 00 00 00 00 00 00 00 00 ........
01f8: 00 00 00 00 00 00 00 00 ........
0200: 00 00 00 00 00 00 00 00 ........
0208: 00 00 00 00 00 00 00 00 ........
0210: 00 00 00 00 00 00 00 00 ........
0218: 00 00 00 00 00 00 00 00 ........
0220: 00 00 00 00 00 00 00 00 ........
0228: 00 00 00 00 04 00 00 00 ........
0230: 01 00 00 00 00 00 00 00 ........
0238: 01 00 00 00 01 00 00 00 ........
0240: 00 00 00 00 00 00 00 00 ........
0248: 00 00 00 00 00 00 00 00 ........
0250: 01 00 00 00 00 00 00 00 ........
0258: 00 00 00 00 00 00 00 00 ........
0260: 01 00 00 00 00 00 00 00 ........
0268: a8 01 23 00 00 00 00 00 ¨.#.....
0270: 00 00 00 00 00 00 00 00 ........
0278: 00 00 00 00 00 00 2f 04 ....../.
0280: 35 84 07 00 01 00 01 00 5 ......
0288: ff 00 00 00 48 67 23 00 ÿ...Hg#.
0290: 60 02 2f 00 1b 01 ff ff `./...ÿÿ
0298: 00 00 00 00 00 00 00 00 ........
02a0: 00 00 00 00 00 00 00 00 ........
02a8: 00 00 00 00 00 00 00 00 ........
02b0: 00 00 00 00 00 00 00 00 ........
02b8: 00 00 ff ff ff ff ff ff ..ÿÿÿÿÿÿ
02c0: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
02c8: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
02d0: ff ff 00 00 00 00 00 00 ÿÿ......
02d8: 00 00 00 00 00 00 00 00 ........
02e0: 00 00 00 00 00 00 00 00 ........
02e8: 00 00 00 00 00 00 00 00 ........
02f0: 00 00 00 00 00 00 00 00 ........
02f8: 01 00 40 66 23 00 ..@f#.

[Igor Karasik]

Andrea,
make sure you have last server firmware
http://h18023.www1.hp.com/support/files/server/us/download/26620.html
and updated PSP
http://h18023.www1.hp.com/support/files/server/us/download/24183.html

Try to run diagnostics from SmartStart CD as well

[Mark Morgan]

Hello Andrea.

Your system may have bad memory. You must use original part numbers.

SmartStart can run diagnostics on memory.

Hope this helps and good luck.

Mark

[chongkan]

Since teh agents are detecting the errors properly if you run an Insight Diagnostics test offline it will tell you which dimms needs to be replaced.

If you already replaced teh dim and the errors continue apearing in the same slot then the problem should be teh System board slot.

[Brian_Murdoch]

Hi Andrea,

Check the following link and verify your Agents version. If you have 6.30 agents installed then it's a false memory error. You won't have any corresponding errors in the IML which also indicates that it isn't a hardware problem.
You may also have to clear the IML to get rid of any existing entries before running diagnostics. These are known issues.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=222571&admit=-682735245+1174148182932+28353475

I hope this helps.

Brian