missing memory in a DL580 G1 with Win2000 Advanced server

[Tryon Chesnutt]

I have a DL580 G1 with 8GB of ram. During the boot process all 8GB initialize, but when the operating system boots up it only shows 7.5 GB available. I have found an article on Technet that show where the os will use about 500MB if the system has the 8-way symmetric multiple-processing chipset, but this server has a 4-way ServerWorks Enterprise ServerSet III-HE chipset.

Anyone else seen this problem and what did you do about it?

[Janine Bertolo · Accepted solution]

Hello;

More than likely the memory-count difference you are seeing from the OS is because of the amount of memory reserved at the BIOS level for hot-plug PCI support.

If you are not using the hot-plug feature on any PCI slots, you can disable it in the server BIOS and reclaim the memory for use in the OS.

Cheers,

Janine

[Tryon Chesnutt]

Thanks for the help, that was fixed my problem. Of course after I got the reply back I found the following:
http://wwss1pro.compaq.com/support/reference_library/viewdocument.asp?source=EL010820_CW01.xml&dt=3

Thanks for the help.