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ml 370 - will not boot from smartstart (and) hangs when installing w2k

 
Steve Brereton
Occasional Contributor

ml 370 - will not boot from smartstart (and) hangs when installing w2k

was working just fine, until I started a rebuild from scratch, and, in spite of swapping out the cd/IDE cable, pulling SCSI HDD out to force a RAID rebuild, the box just won't get beyond the red splash-screen on smartstart, and produces an error 76 second time round; and if I try an install of w2k from cd (and from floppy), it hangs at the point of 'installing windows 2000', having done the whole run of loading system drivers.

What is wrong with it?
1 REPLY
Brian_Murdoch
Honored Contributor

Re: ml 370 - will not boot from smartstart (and) hangs when installing w2k

Hi Steve,

This is probably a fault which has been developing over the time you have had the system.

Check the CD-ROM model. If it is a Model LTN-323 (32 Speed) then it should be replaced with Compaq Spare Part number 327659-001. This should be a CR-589B model.
LTN-323's have been purged from stock now.

If your system is still on warranty/contract please log a call and request the part number above, otherwise you could swap one from another PC if your system is out of warranty.

Regards,

Brian