ml350 G5 random reboots every 2-3 days

[PZel]

Be sure that you are looking for the "ILO2 Management Controller Driver" and NOT the
"ILO2 Management Interface Driver" !!!
(because you can easily overlook that)

[tom98_1]

i check out the version of this file :

hpqilo2.sys

that's the ILO2 Management Controller Driver

[tom98_1]

any help??

the power supply has been changed

there's no error in the log,

can it be ram?
sometimes it reboots 2-3 times a day, sometimes it's ok for 30h.

[PZel]

hpilo2.sys must be correct, so probably no firmware/HP issue. Next steps:
1) Uninstall the UPS software
2) Make an memtest+ bootable CD and let it run overnight (when possible). Check walltime
(so you know if ít's reboot OR eject CD after loading memtest+)
3) Check Windows Event Logging
4) Check out the hardware, via:
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00708990/c00708990.pdf
(check CPU in the socket)

Maybe, the best thing to do is contact HP for replacing the system brd ??

[tom98_1]

i uninstalled the ups software last week and it's still rebooting.

what's strange is that sometime the server can go into windows and the internal health status led is red showing the processor 1 problem

can it be the cpu the problem??

[Barry Elliott]

For what it is worth, I have 3 that were doing the same thing but I do not have time to sit and try to figure it out. what has worked is leaving the console session logged on(can be locked). I know it sounds absurd by mine were rebooting a couple times a week and this stopped it all together.

[Michael A. McKenney]

Did you install the latest firmware on all the hardware? Boot Smart Start and run a diagnostics.

[tom98_1]

i'll try the smart scan diag.

how long does it takes?

[gregersenj]

Could indeed be the CPU.

BR
/jag

[tom98_1]

i check the power supply and it's revision 03m

also i ran a smartscan diag and everything's ok except this :

Hard Drive 1 Storage Controller in Slot 0 S.M.A.R.T Error Test

Hard Drive 2 Storage Controller in Slot 0 S.M.A.R.T Error Test

Hard Drive 3 Storage Controller in Slot 0 S.M.A.R.T Error Test

what does it means?

i remove 3 out of 4 ram and i'll see if it help