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ml350G4 smart start hang at driver...

 
hp508_1
Occasional Contributor

ml350G4 smart start hang at driver...

This server having raid5 array but 2 disk failure so try to boot from smart start cd but when come to loading driver..... the floppy led is on forever without any other activity. I can't get to the first menu of the smart start. Whats wrong with the server?
5 REPLIES 5

Re: ml350G4 smart start hang at driver...

firmware update and try again.
Kind Regards,
Erdogan.
No support by private messages. Please ask the forum!

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I am HPE Employee
gregersenj
HPE Pro

Re: ml350G4 smart start hang at driver...

Agree, first try latest and greates BIOS and Firmware.

If that does not help, and if you've got SAN connection: Disconnect the SAN.

I had the same problem yesterday, on a BL460c G1, new system I/O board.
Smart Start 8.30 x86 hung at driver load step 2 of 4. If I left it hanging, got black screen, and no response to Keyboard/mouse.

I knew from a previous case, that if a server got SAN connected the FW CD could hang during discovery. And that disconnectiong SAN would work.

So yesterday, I removed the FC HBA and a 4 port NIC mezz.
That fixed the problem.
I chekked FW with FW CD 8.60, and from that a NIC FW was not up to "8.60" date.

I was working on 2 identical servers, the first got no problem the second hung.
Perhaps NIC FW.

BR
/jag

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Re: ml350G4 smart start hang at driver...

gregersenj , was a good experience, thanx for information.
regards.
Kind Regards,
Erdogan.
No support by private messages. Please ask the forum!

Accept or Kudo

I am HPE Employee
gregersenj
HPE Pro

Re: ml350G4 smart start hang at driver...

You're welcome Erdogan.

Would be nice if you care to try the FW update first HP508.
Could be a better solution.
Otherwise my workaround might help.

BR
/jag

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hp508_1
Occasional Contributor

Re: ml350G4 smart start hang at driver...

thanks everyone, I will download the necessary update and try again.