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ml350G4 smart start hang at driver...

hp508_1
Occasional Contributor

ml350G4 smart start hang at driver...

This server having raid5 array but 2 disk failure so try to boot from smart start cd but when come to loading driver..... the floppy led is on forever without any other activity. I can't get to the first menu of the smart start. Whats wrong with the server?
5 REPLIES

Re: ml350G4 smart start hang at driver...

firmware update and try again.
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
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The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
gregersenj
Honored Contributor

Re: ml350G4 smart start hang at driver...

Agree, first try latest and greates BIOS and Firmware.

If that does not help, and if you've got SAN connection: Disconnect the SAN.

I had the same problem yesterday, on a BL460c G1, new system I/O board.
Smart Start 8.30 x86 hung at driver load step 2 of 4. If I left it hanging, got black screen, and no response to Keyboard/mouse.

I knew from a previous case, that if a server got SAN connected the FW CD could hang during discovery. And that disconnectiong SAN would work.

So yesterday, I removed the FC HBA and a 4 port NIC mezz.
That fixed the problem.
I chekked FW with FW CD 8.60, and from that a NIC FW was not up to "8.60" date.

I was working on 2 identical servers, the first got no problem the second hung.
Perhaps NIC FW.

BR
/jag

Re: ml350G4 smart start hang at driver...

gregersenj , was a good experience, thanx for information.
regards.
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
gregersenj
Honored Contributor

Re: ml350G4 smart start hang at driver...

You're welcome Erdogan.

Would be nice if you care to try the FW update first HP508.
Could be a better solution.
Otherwise my workaround might help.

BR
/jag
hp508_1
Occasional Contributor

Re: ml350G4 smart start hang at driver...

thanks everyone, I will download the necessary update and try again.