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тАО03-30-2008 05:13 PM
тАО03-30-2008 05:13 PM
mouse & keyboard not detected after perform P2P
I have facing problem after perform P2P.
The problem is the keyboard & Mouse not detected after perform P2P. for your information the source os is windows 2000.
We we already restart the server and the problem still persist.
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тАО03-30-2008 10:41 PM
тАО03-30-2008 10:41 PM
Re: mouse & keyboard not detected after perform P2P
W2000. OK what about source and destination servers? what models?
regards
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тАО03-31-2008 04:32 PM
тАО03-31-2008 04:32 PM
Re: mouse & keyboard not detected after perform P2P
The source server is DL 380 G3 and the destination is BL460C.
For your information the keyboard detected in the bios.
Thanks.
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тАО03-31-2008 05:03 PM
тАО03-31-2008 05:03 PM
Re: mouse & keyboard not detected after perform P2P
did you try normal troubleshooting reboot server?
remove mouse and keyboard while server is up?
enter in safe mode?
regards
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тАО04-01-2008 02:28 AM
тАО04-01-2008 02:28 AM
Re: mouse & keyboard not detected after perform P2P
I can log on to safe mode but when i want to log on to windows use Ctrl-Alt-Del the keyboard and mouse no respond.
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тАО04-01-2008 07:24 PM
тАО04-01-2008 07:24 PM
Re: mouse & keyboard not detected after perform P2P
Any idea to solve the problem ?
Thanks,
Fadilah
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тАО04-01-2008 09:37 PM
тАО04-01-2008 09:37 PM
Re: mouse & keyboard not detected after perform P2P
I did more brainstorming ;-)
1. don't you have the option to test a USB mouse and keyboard?
2. do you have latest firmware CD(bootable CD) on that server?
I think you will have the option to use your mouse and keyboard using firmware CD and update System ROM and the rest of the components even when OS is not letting you use your mouse and keyboard
3. Clear NVRAM: (check page 56 http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00718709/c00718709.pdf)
where System maintenance switch is located
Procedure
1. Power down the server.
2. Remove the server cover.
3. Locate the System Maintenance Switch, position S6, and move the switch to the "On" position.
4. Power the server back on until Power-On Self-Test begins.
5. After POST has started, power-cycle the server off.
6. Move the System Maintenance Switch back to the "Off" position.
7. Replace the server cover and power on the system. The server will boot normally.
try those and let us know
regards
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тАО04-02-2008 12:16 AM
тАО04-02-2008 12:16 AM
Re: mouse & keyboard not detected after perform P2P
1. I already use the mouse & keyboard USB the problem still persist.
2. I Already update the latest firmware using ver 7.91.
Thanks,
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тАО04-02-2008 11:37 AM
тАО04-02-2008 11:37 AM
Re: mouse & keyboard not detected after perform P2P
just in case try clear NVRAM
and apply this firmware Cd 8.0
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=MTX-6e09964448994337ad23016691&jumpid=reg_R1002_USEN
regards
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тАО04-02-2008 12:39 PM
тАО04-02-2008 12:39 PM