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no controllers detected using the array configuration utility

Zabadneh
Occasional Visitor

no controllers detected using the array configuration utility

hello, i have an hp prolian ml350 g5 server with 2 hard disks. when i boot the server usng the smartstart cd, and enter to the maintenance --> acu. it displays up by the left corner that: "no controllers detected" and so i wount be able to make an array. i do have a smart array controller e200i, i know that because during the POST(startup) it displays initializing smart array controller e200i and it finds my 2 logical drives. i need to make my controller detectable inorder to install more hard disks and configure raid 5. thank you.
3 REPLIES
Goutham_Sabala
Esteemed Contributor

Re: no controllers detected using the array configuration utility

Are you using the Latest Smart Start dvd ? Also update the firmware of the controller using FW DVD and then check.

 

If still the ACU doesnt detect the controller, boot the server to ORCA and see if the controller is detected

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Goutham Sabala
Zabadneh
Occasional Visitor

Re: no controllers detected using the array configuration utility

the servers cds are no where to found, i downloaded the  smartstart 8.60-x64... i wounder if i can get the fw dvd online. can you help me with that?

 

thank you

Goutham_Sabala
Esteemed Contributor