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post error:1794 drive array accelerator battery charge low

Ayman Altounji
Valued Contributor

post error:1794 drive array accelerator battery charge low

This error is showing up in insight manager. I've been unable to clear the error. When I try, I get the "failed while attempting a set" response. I have "enabled snmp sets" and "cleared all thresholds" at the server, but I am still unable to clear the errors. I'm getting this same error on three brand new 8000s. Any ideas ?
1 REPLY
Mark Cloutier
Respected Contributor

Re: post error:1794 drive array accelerator battery charge low

This error relates to the battery charge on the array controller accelerator. Basically, this battery requires up to 36 hours to recharge. If this error continues after this time-frame, try clearing NVRAM. If the problem persists, then either the battery-backed cache, or accelerator, or the array controller need to be replaced. In that event, a quick call to 1-800-OK-COMPAQ will get replacement parts on the way in short order, as this server is under warranty.
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