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problem wil HP DL385 G2

Udoaka, Eyakeno
Occasional Visitor

problem wil HP DL385 G2

I have a problem with HP DL 385G2 Each time I initiate a robocopy from this server to another. The server keeps rebooting itself after starting the copy . There is limited or no Information in the system event log for a clue, however the log of hp indicates the following:

ASR Detected by System Rom
PCI Bus Error ( slot 5, Bus 5, Device 0, Function 0)
8 REPLIES
KarloChacon
Honored Contributor

Re: problem wil HP DL385 G2

hi

update everything Proliant support pack 8.0 as well as firmware CD 8.0

and check your PCI cards or slots either a PCI card or slot might be failing and is causing that issue. so reseat your PCI cards, try PCI cars in other slots, or try server with no PCI cards the idea is to drill down which components is causing that

drivers/firmware
PCI cards
or slots

regards
Didn't your momma teach you to say thanks!
p02953
Occasional Advisor

Re: problem wil HP DL385 G2

Hi,

At this moment were experiencing the same problems with a DL385, W2K3 SP2 R2 x64 and/or 32 bit, 4 GB RAM, 2x CPU 2220,
HP PCI riser(2x PCI-x, 1x PCI-e), PSP 8.11
In slot 5(PCI-x) is an Adaptec 39320A card.

When we are starting a robocopy job or a job with vice versa PRO a BSOD will appear.(See Attachment). Within the integrated management log the only error is a
"PCI Bus Error (Slot 5, Bus 5, Device 0, Function 0)"
All Hardware has been replaced for new hardware but still having the same errors and Blue screens.
Terry Hutchings
Honored Contributor

Re: problem wil HP DL385 G2

It seems pretty clear that it doesn't like the Adaptec card in slot 5. Has that been swapped out?
The truth is out there, but I forgot the URL..
p02953
Occasional Advisor

Re: problem wil HP DL385 G2

No results with switching the adaptec to another slot, same BSOD.
Terry Hutchings
Honored Contributor

Re: problem wil HP DL385 G2

referring to slot 5 or the new slot the HBA has been moved to?
The truth is out there, but I forgot the URL..
p02953
Occasional Advisor

Re: problem wil HP DL385 G2

Yes, refering to slot 5 again.
Terry Hutchings
Honored Contributor

Re: problem wil HP DL385 G2

Has the riser board in this server been replaced? This problem is likely either a problem with the riser board or the system board.
The truth is out there, but I forgot the URL..
p02953
Occasional Advisor

Re: problem wil HP DL385 G2

Hi Terry,

Sorry for the late reaction, server is still up and running, after replacing the riserboard, thanks a lot.