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proliant ml350e gen8 Ram Problem

elkhateb855
Occasional Visitor

proliant ml350e gen8 Ram Problem

Dear all ; please help i have an ml350e gen8 with one cpu and installed 24GB of ram with windows server 2012r2 and the server is always limited to use only 2GB or ram what ever i do, i have tried changing the OS, updating the firmware using SPP the latest version and still limited to use 2Gb of the installed memory, the only thing i did and changed that when i installed hyper-v on top of my os and installed windows 10 on top of it and assigned 10GB of ram to it so the total used RAM is 12Gb, so i have tried to install vsphere and windows 2012r2 on top of it and still the used RAM is Limited to 2GB of Ram.

 

Please help

 

thank you

3 REPLIES
RR33
HPE Pro

Re: proliant ml350e gen8 Ram Problem

How have these DIMMs been populated within the server?

Are you able to see 24GB of memory in POST?

Do you see any red/amber LEDs on the front panel of the server?

You may collect AHS logs from ILO and log a case with HPE for further help.

I´m a volunteer in the HPE Forum.
If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The opinions expressed are the personal opinions of the authors, not of Hewlett Packard Enterprise.
elkhateb855
Occasional Visitor

Re: proliant ml350e gen8 Ram Problem

Yes I can see the 24Gb during POST

No red Led

the DIMMs are as in the guide

 

thank you

RR33
HPE Pro

Re: proliant ml350e gen8 Ram Problem

Did we try a NON-MS OS? If yes, does it also exhibit the same behavior?

We would have to look at logs for further progress on this issue.

I´m a volunteer in the HPE Forum.
If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The opinions expressed are the personal opinions of the authors, not of Hewlett Packard Enterprise.