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"Discovery Failed" HP Smart Update Manager

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Matt Terfehr
Occasional Visitor

"Discovery Failed" HP Smart Update Manager

I am having a PSP 7.91 Discovery Failed problem. I have attached the HPSUM folder information. I am not sure what the issue is with it, but I did confirm that the language and regional information all says English and we did install the 7.91 firmware. This is a ML350 G3 server.
6 REPLIES
KarloChacon
Honored Contributor
Solution

Re: "Discovery Failed" HP Smart Update Manager

hi

I've seen this issue several times so:

- Remove any attached device to the server.
(storage, ...)

- and try this
Once the files are extracted (from PSP .exe file) look for file name: bp000344.cmd and double click on it.
The setup will run in a command prompt window.

- update Firmware CD.

try and let us know

regards
Didn't your momma teach you to say thanks!
Matt Terfehr
Occasional Visitor

Re: "Discovery Failed" HP Smart Update Manager

bp000344.cmd updated my drivers. That took care of it.
KarloChacon
Honored Contributor

Re: "Discovery Failed" HP Smart Update Manager

hi

cool
thanks for the points

regards
Didn't your momma teach you to say thanks!
KimO_1
Advisor

Re: "Discovery Failed" HP Smart Update Manager

Matt,

Can you please reattach the hpsum files from the discovery failed session? The file that is currently attached doesn't see mto be a valid zip file.

Thanks,

Kim
I work for HP.
KarloChacon
Honored Contributor

Re: "Discovery Failed" HP Smart Update Manager

Kim

""
Can you please reattach the hpsum files from the discovery failed session? The file that is currently attached doesn't see mto be a valid zip file.""

yes it is just use firefox to download it is much better ;-)
Didn't your momma teach you to say thanks!
Matt Terfehr
Occasional Visitor

Re: "Discovery Failed" HP Smart Update Manager

I removed many of the .exe files from this zip to make it fit in the 1mb size limit here.