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"accelerator board battery failure" error message

 
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Jim Accomando
Occasional Visitor

"accelerator board battery failure" error message


hi--when the battery fails can you replace only the battery (this is a DL360 G4) or do you have to replace the entire accelerator cache board.

Thanks
11 REPLIES 11
juan quesada
Respected Contributor

Re: "accelerator board battery failure" error message

hi,
just the battery if you are using a 6 series smart array controller, the battery spare is 307132-001 .
BTW I recommend you to have FW 2.58 or greater to avoid any FW bug on the battery
Brian_Murdoch
Honored Contributor
Solution

Re: "accelerator board battery failure" error message

Hi,

I agree with Juan.

False battery failures are very common with old firmware on 6X based Smart Array controllers (Embedded 6i, 6402 etc). Update if required before spending any money on a new battery.

If the system is still under warranty and you log a call with HP they will most likely request a firmware update before issuing any spares.

Version 2.58 firmware extended the battery life. (Please see attached HP advisory).

Regards,

Brian




Jim Accomando
Occasional Visitor

Re: "accelerator board battery failure" error message


Thank you, gentlemen.
Gary Antonio Benavides
Trusted Contributor

Re: "accelerator board battery failure" error message

FIRMWARE UPGRADE RECOMMENDED: HP Smart Array Firmware Version 2.58 for Smart Array 6i, 641/642, and 6402/6404 Controllers

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01209610〈=en&cc=us&taskId=101&prodSeriesId=428936&prodTypeId=15351
If it's not fun, you're not doing it right
Jim Accomando
Occasional Visitor

Re: "accelerator board battery failure" error message


looks like HP is showing 2.80 as the latest for that firmware. Is that right or am I looking in the wrong place?

Thanks
Gary Antonio Benavides
Trusted Contributor

Re: "accelerator board battery failure" error message

Yes, 2.80 is the latest version
If it's not fun, you're not doing it right
juan quesada
Respected Contributor

Re: "accelerator board battery failure" error message

no, 2.84 is the latest
juan quesada
Respected Contributor
Amaraa
Advisor

Re: "accelerator board battery failure" error message

Hey guys,

Today i received email from my DL 360G4 server.
Subject: Storage Agents: Accelerator Board Battery Failed

SNMP Trap: 3040

Date time: 10/08/2008 03:07:55 AM
Computer: BGCUBAD01
Source: Storage Agents
Type: Warning
Category: (4)

Description:
An 'Accelerator Board Battery Failed' trap signifies that the agent has detected a battery failure associated with the array accelerator cache board.

Details:
Battery Status 'FAILED'
MEMORY 196608
Controller Slot # 0
Model 26
Serial Number 'P75B20D9SSK2UY'


My question is what is the impact on the server if the battery dies?

My firmware reversion is 2.58 smart array is 6i

Thanks
Amaraa