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"accelerator board battery failure" error message

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Jim Accomando
Occasional Visitor

"accelerator board battery failure" error message


hi--when the battery fails can you replace only the battery (this is a DL360 G4) or do you have to replace the entire accelerator cache board.

Thanks
11 REPLIES
juan quesada
Respected Contributor

Re: "accelerator board battery failure" error message

hi,
just the battery if you are using a 6 series smart array controller, the battery spare is 307132-001 .
BTW I recommend you to have FW 2.58 or greater to avoid any FW bug on the battery
Brian_Murdoch
Honored Contributor
Solution

Re: "accelerator board battery failure" error message

Hi,

I agree with Juan.

False battery failures are very common with old firmware on 6X based Smart Array controllers (Embedded 6i, 6402 etc). Update if required before spending any money on a new battery.

If the system is still under warranty and you log a call with HP they will most likely request a firmware update before issuing any spares.

Version 2.58 firmware extended the battery life. (Please see attached HP advisory).

Regards,

Brian




Jim Accomando
Occasional Visitor

Re: "accelerator board battery failure" error message


Thank you, gentlemen.
Gary Antonio Benavides
Trusted Contributor

Re: "accelerator board battery failure" error message

FIRMWARE UPGRADE RECOMMENDED: HP Smart Array Firmware Version 2.58 for Smart Array 6i, 641/642, and 6402/6404 Controllers

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01209610〈=en&cc=us&taskId=101&prodSeriesId=428936&prodTypeId=15351
If it's not fun, you're not doing it right
Jim Accomando
Occasional Visitor

Re: "accelerator board battery failure" error message


looks like HP is showing 2.80 as the latest for that firmware. Is that right or am I looking in the wrong place?

Thanks
Gary Antonio Benavides
Trusted Contributor

Re: "accelerator board battery failure" error message

Yes, 2.80 is the latest version
If it's not fun, you're not doing it right
juan quesada
Respected Contributor

Re: "accelerator board battery failure" error message

no, 2.84 is the latest
juan quesada
Respected Contributor
Amaraa
Advisor

Re: "accelerator board battery failure" error message

Hey guys,

Today i received email from my DL 360G4 server.
Subject: Storage Agents: Accelerator Board Battery Failed

SNMP Trap: 3040

Date time: 10/08/2008 03:07:55 AM
Computer: BGCUBAD01
Source: Storage Agents
Type: Warning
Category: (4)

Description:
An 'Accelerator Board Battery Failed' trap signifies that the agent has detected a battery failure associated with the array accelerator cache board.

Details:
Battery Status 'FAILED'
MEMORY 196608
Controller Slot # 0
Model 26
Serial Number 'P75B20D9SSK2UY'


My question is what is the impact on the server if the battery dies?

My firmware reversion is 2.58 smart array is 6i

Thanks
Amaraa
Marcus Martin
Frequent Advisor

Re: "accelerator board battery failure" error message

The idea of a battery backup i think is that you could theoretically take your disks and card and insert them in another machine without losing raid information. If the battery dies and you need for what ever reason to move those disks into a different server the card will not retain information whilst being transported to a new machine.

Hope that answers your question.
Neal Ferries
Advisor

Re: "accelerator board battery failure" error message

Hi,
The Batt is used to save the contents of the cache memory on the Array Acc. incase you have a power failure and there is still data in the cache which has Not been written to the Disk yet.
When the Batt is good it allows you to enable Write Cache and so speed up the Array / Disk , by writing the data from OS to the write cache , and then when the Array Controller is free it write the data from cache to the disks.
If you are doing lots of writing data then it will improve preformance.

Hope that Helps

Neal..