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04-23-2019 12:56 AM
04-23-2019 12:56 AM
"can't read ctr while initializing i8042" Issue in "hp proliant DL380 Gen9"
Dear HPE Community,
I am installing "SUSE Linux Enterprise Server 12 SP3 Installer for SAP Business One" on a "HPE Server Proliant DL380 Gen9".
I am using a DVD containing an ISO image downloaded from https://download.suse.com/Download?buildid=j5aaHMFkICw~
When i boot from this DVD, i am able to start the installation process, i am asked to fill the required information, which i do.
However, when i now click "next" to now complete the installation, the server reboots .
When i now want to reboot from the hard disk, i get the following message below:
can't read ctr while initializing i8042 hp proliant
No caching node page found
Assuming drive cache: write through
How can i be able to resolve this and proceed?
Thanks,
Davis
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05-03-2019 12:46 AM
05-03-2019 12:46 AM
Re: "can't read ctr while initializing i8042" Issue in "hp proliant DL380 Gen9"
Hi Davis,
This issue has been seen in the past which has discussed in https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00041662en_us&docLocale=en_US
I can also recommend changes, from the grub (or syslinux) menu you need to edit the boot line and add the nomodeset option. Refer to your OS documentation on howto change or make boot options permanent
The issue happens as the Linux kernel is looking for a PS/2 port which Gen9 ProLiant servers do not have.
Raghavender (Ragz)
“I work for HPE”
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05-14-2019 11:51 PM
05-14-2019 11:51 PM
Re: "can't read ctr while initializing i8042" Issue in "hp proliant DL380 Gen9"
Hi Raghavender,
Thank you very much for your response and the information that you have provided me.
I was able to successfully install "SAP S/4HANA 1809" on a "HANA 2.0 Database" using the server.
We (my company) wants to purchase a new HPE server again.
This time round we intend to install "SAP Business One 9.3 for SAP HANA" which runs on an Operating system called "SUSE Linux Enterprise Server 12 SP3 Installer for SAP Business One".
My senior would like to order the following HPE server: below:
P06420-B21
DL380 Gen10 4110 / 16gb / 500w Power supply / No ODD / No HDD
He intends to buy the RAM and HDD separately
In your HPE expert opinion, whats your opinion about this server?
I look forward to your response.
Thanks,
Davis.
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