"hpssacli ctrl all show config" stuck

[gmala]

I did a:

hpssacli ctrl all show config

on a dl380p g8 box running RHEL release 6.5.

The command simply stuck: I waited a couple of minutes without seeing

any output before hitting ctrl-c to terminate the task.

rpm say there are the following 2 packages installed:

rpm -aq | grep -i hpssa

hpssa-1.60-17.0.x86_64
hpssacli-1.60-17.0.x86_64

Firmware release of the  HP Smart Array P420i Controller is 5.42.

 Any help in understanding what's going on appreciated.

Thanks,

Giovanni

[Jimmy Vance]

what happens if you just run hpssacli? also mkae sure the 'sg' driver module is loaded

[gmala1]

# hpssacli
HP Smart Storage Administrator CLI 1.60.17.0

.... nothing else ... stuck

For the sg module I did and lsmod, output follow:

lsmod | grep -i sg
sg                     29350  0

Thanks for helping.

Giovanni

[Jimmy Vance]

That is a pretty old version (Feb 2014) you might try a newer release 

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5212599&swItemId=MTX_66219ab8d27646d99c028ff389&swEnvOid=4103#tab-history

[gmala1]

Well, the last release "fixed" the problem.

Thanks.

[Jimmy Vance]

You might want to look at the SDR (Software Delivery Repository) it allows you to add a repo file so you can keep all the HP software updated using yum

http://downloads.linux.hpe.com