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server is unresponsive when transferring files

 

server is unresponsive when transferring files

hey guys!

when i'm doing some large file transfer (via normal windows transfer) over the LAN, my server become VERY unresponsive;

no other web services really work (http email etc..) and even clicking the start button doesn't really work!!

does anyone have any ideas?

its a brand new server and i've reformatted 3 times to no avail!!
HP Proliant ML310 G4
Pentium D 945
2GB 667mhz RAM
Windows 2003 Small Business Server

I've spent £600 on this server and i'm getting fairly anixous if it's a hardware problem or not....

Many Thanks
15 REPLIES
dms_1
Trusted Contributor

Re: server is unresponsive when transferring files

Hi,

try disabling TCP Offload Engine and RSS from the network configuration utility.When enabled those option can cause known performance issue.I have attached a screenshot.

If that does not help:
Which PSP version are you using?
Try with PSP 7.91 - the newest NIC drivers are there

Re: server is unresponsive when transferring files

ok i tried the offload thing and it has help a bit...I can use the system now its just VERY sluggish. im just using the PSP that came with the system however iv already been to HP's site and updated the NIC drivers.

any ideas?

cheers
James ~ Happy Dude
Honored Contributor

Re: server is unresponsive when transferring files

Hello Johnathan,
I had exactly the same issue very recently, where the Actual "Server Unresponsive" was due to the "Drive Cache" being disabled.

I believe copying "small files" across the network on this server is not an issue.

Enable "Drive Cache"; or try adding 512 BBWC to your controller.

Regards.

PS: I recognize, you hail from Orissa; Nice to meet ya.

Re: server is unresponsive when transferring files

hey Happy Dude!

pleased to meet you too :D!it-s such a small world

could you explain to me how to enable drive cache?

This would be appreciated!

Regards,

Jonny.
James ~ Happy Dude
Honored Contributor

Re: server is unresponsive when transferring files

Hello Jonathan,

I am referring to the DISK WRITE CACHE. This can be found in the Array Configuration Utility. However, before you enable it, Be aware of the negative impact as well.

Refer:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp;jsessionid=HDMHP8vQg1TF5kWj8FFJb5HzWZznJbzcxJBWP3dCZjqGzLNXvwQp!1321819923?objectID=c01149818

PS: I am not aware of the Controller you use. Hence this could be irrelevant, but worth a reading !! ;) Good luck !
KarloChacon
Honored Contributor

Re: server is unresponsive when transferring files

hi

Happy Dude is correct

Jonathan

maybe this is related

check the solution this guy found

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1166920

regards

Didn't your momma teach you to say thanks!

Re: server is unresponsive when transferring files

does my server even have a proper storage controller?

When I go into array config it says no compatible controllers found - however no of the other tools work as I don't have SNMP install (which I am going to do after I reformat...again).

Enabling the disk cache in the windows device manager has helps a lot however I was like to make my settings optimal as possible as it clearly is a disk issue

cheers

Re: server is unresponsive when transferring files

if i wanted to add another hard drive to have a RAID array, do I need a special hard drive of will a normal one do? many thanks
James ~ Happy Dude
Honored Contributor

Re: server is unresponsive when transferring files

Hello Jon,

Serial-Attached SCSI (SAS) Hot Plug Hard Drive
NOTE: SAS HBA or array controller is required.

HP 36GB 3G SAS 15K 3.5" SP HDD
375868-B21

HP 72GB 3G SAS 15K 3.5" SP HDD
375870-B21

HP 72GB 3G SAS 15K 3.5" DP HDD
384852-B21

HP 146GB 3G SAS 15K 3.5" SP HDD
375872-B21

HP 146GB 3G SAS 15K 3.5" DP HDD
384854-B21

HP 300GB 3G SAS 15K 3.5" SP HDD
431944-B21

HP 300GB 3G SAS 15K 3.5" DP HDD
416127-B21

Serial-ATA (SATA) Hot Plug Hard Drive

HP 80GB 1.5G SATA 7.2K 3.5" HDD
349237-B21

HP 160GB 1.5G SATA 7.2K 3.5" HDD
349238-B21

HP 250GB 1.5G SATA 7.2K 3.5" HDD
349239-B21

HP 500GB 1.5G SATA 7.2K 3.5" HDD
395473-B21

HP 750GB 1.5G SATA 7.2K 3.5" HDD
432341-B21

Found here:
http://h18004.www1.hp.com/products/quickspecs/12570_div/12570_div.html#Options

Regards.

Re: server is unresponsive when transferring files

ok thanks-

if i added a Smart Controller to my server, would this make the disk I/O faster? If so which one? Do I need a smart controller to enable Disk Write Cache?

Thanks
James ~ Happy Dude
Honored Contributor

Re: server is unresponsive when transferring files

Yes Jon, You may pick up any controllers from the quickspecs link i mentioned in my previous post. If the Pre-requisites are met, You may enable the DWC as well.

"Forum Points are Appreciated ! "

;) Regards.
James ~ Happy Dude
Honored Contributor

Re: server is unresponsive when transferring files

Forgot: Adding BBWC as well would be great for the Controller/Server.

:) Regards.

Re: server is unresponsive when transferring files

what do you think of the E200 controller? Would 128MB of BBWC make a huge difference? many thanks
Mi6t0
Trusted Contributor

Re: server is unresponsive when transferring files

E200 is not the best solution... You are limited to 4 HDDs if you don'y get the upgrade kit.
P400 is better for example.

And yes, with 128 mb cache it will work better.
KarloChacon
Honored Contributor

Re: server is unresponsive when transferring files

hi

e200 4 HDDs???

check this

http://h18004.www1.hp.com/products/servers/proliantstorage/arraycontrollers/smartarraye200/

up to 8 HDDs

regards
Didn't your momma teach you to say thanks!