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smart Array P410i in Embedded Slot error

syed1
Occasional Visitor

smart Array P410i in Embedded Slot error

Hi,

I have a DL380 G6 with 5 drives in a Raid5 configuration.

I have added one more hard disk to my server and i want to expant the smart array logical drive, when i am searching for the expand option its not visible, then i  noticed in the ACU, the error message "Smart array p400i in embedded slot has one or more array accelerator batteries/capacitors that are failed" see attached jpg for the rest of the message.

i have replaced the controller battery twice, but still I am getting the same alert message. Is the error related to controller battery or anything else.


please help me on resolving this error.

4 REPLIES

Re: smart Array P410i in Embedded Slot error

Hi,

The expand option can be cache battery.
replace the cache battery and cache module together and than controller firmware update. problem will be solved.

Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
syed1
Occasional Visitor

Re: smart Array P410i in Embedded Slot error

Thanks !

want to know one more thing, if i upgrade the controller firmware. will it effect my present raid configuratio.

 

Re: smart Array P410i in Embedded Slot error

Hi,
It does not damage the raid structure. You can safely do it.
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
Marko_MSI
Advisor

Re: smart Array P410i in Embedded Slot error

Hello.

I have replaced the cache module batteries with new original batteries, made firmware upgrade on Smart Array P410i controller to version 6.64 (previsous was 6.0), made BIOS upgrade on server Proliant DL 350 G6 and the errors code still remains: Accelerator Temporarily Disabled / Cache Disabled Low Batteries. Any new information regarding this problem?

The IML Log from iLO2: 

POST Error: 1794-Slot X Drive Array - Array Accelerator Battery is charging. The Array Accelerator Cache will be enabled once the battery has been charged. No action is required.

 

Regards,

Marko