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smart array 420i not detect my samsung ssd disk


smart array 420i not detect my samsung ssd disk



my server is hp dl 380G8  and my smart array contoler is p420i with latest firmware : 

these are all of my smart rray controler info :


Smart Array P420i in Slot 0 (Embedded)
   Bus Interface: PCI
   Slot: 0
   Serial Number: 0014380279DE940
   Cache Serial Number: PBKUD0BRH4Y2GU
   RAID 6 (ADG) Status: Enabled
   Controller Status: OK
   Hardware Revision: B
   Firmware Version: 6.68
   Rebuild Priority: Low
   Expand Priority: High
   Surface Scan Delay: 15 secs
   Surface Scan Mode: Idle
   Queue Depth: Automatic
   Monitor and Performance Delay: 60  min
   Elevator Sort: Enabled
   Degraded Performance Optimization: Disabled
   Inconsistency Repair Policy: Disabled
   Wait for Cache Room: Disabled
   Surface Analysis Inconsistency Notification: Disabled
   Post Prompt Timeout: 0 secs
   Cache Board Present: True
   Cache Status: OK
   Cache Ratio: 10% Read / 90% Write
   Drive Write Cache: Enabled
   Total Cache Size: 2.0 GB
   Total Cache Memory Available: 1.8 GB
   No-Battery Write Cache: Enabled
   SSD Caching RAID5 WriteBack Enabled: False
   SSD Caching Version: 1
   Cache Backup Power Source: Capacitors
   Battery/Capacitor Count: 1
   Battery/Capacitor Status: OK
   SATA NCQ Supported: True
   Spare Activation Mode: Activate on physical drive failure (default)
   Controller Temperature (C): 61
   Number of Ports: 2 Internal only
   Encryption Supported: False
   Driver Name: HP HPSA
   Driver Version: 5.5.0
   Driver Supports HP SSD Smart Path: False



now i put a ssd disk samsung dc on my server dik lights are on but in raid controller not detect ssd disk i have attached ssd disk info


now how can solve the problem?


best reards



Re: smart array 420i not detect my samsung ssd disk

please help me i have paid much money for this disk but now can not use that on this server


how can solve this problem?

Occasional Advisor

Re: smart array 420i not detect my samsung ssd disk

Have you already activated the SSD drive on Controller?