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smartstart boot error ProLiant DL 380 G4

elias345
Occasional Visitor

smartstart boot error ProLiant DL 380 G4

hello,
recently I bought an ProLiant DL 380 G4 via ebay. I have problems installing a OS. The bootsequence of the smartstart cd ends up with the following error: err, eth0: timed out
see the attachment
iLo is deactivated, I reset the memory and deleted all partitions and array configurations.
migth possible that the NIC is defect? or is there any other explantion for this behavior?
thanks, elias
5 REPLIES
ess
Super Advisor

Re: smartstart boot error ProLiant DL 380 G4

hi
you must check by the another cd for example boot with management cd if boot and not error you must change the cd smart start and download in site hp.
if not boot another cd you musy change cdrom or dvdrom.
good time.
elias345
Occasional Visitor

Re: smartstart boot error ProLiant DL 380 G4

the thing is, that the system boots from the smart start cd. the HP smartstart screen appears with the progress bar. then it ends up in this unix shell trying to get an IP adress... Altough Iam booting from cd and deactivated PXE for the two NICs in the Configuration, it tries to get a Adress via DHCP - so I think the boot order has nothing to do with this error.
juan quesada
Respected Contributor

Re: smartstart boot error ProLiant DL 380 G4

correct, boot order has nothing to do because the system already booted from CD.

try with a diff media, try version 8.50
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=397634&prodNameId=3288132&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-5db49d3f0e92483182403873b4

extra recomendation: boot from USB or burn image at 4x max.
clearing NVRAM will be nice too
Pieter 't Hart
Honored Contributor

Re: smartstart boot error ProLiant DL 380 G4

The ip address in the display (169.254.x.x) refers to an APIPA adress.
The NIC IS connected, but gets no IP-address from DHCP.
So it assigns itself an address using APIPA.
Subsequent network activity will fail because there will be no other devices in this subnet.

You may try installation without network connected.

Pieter
elias345
Occasional Visitor

Re: smartstart boot error ProLiant DL 380 G4

smart start cd v8.40 works!, with v8.50 no way -- altough the HP website recommends this version, maybe there's any problem with the firmware or an old RBSU on the server and I shoud update, anyway I am able to install the OS now, thanks to all, bye elias