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02-15-2001 04:00 PM
02-15-2001 04:00 PM
teaming-loadbalancing
We have some network problems when we enable teaming, some printers can't connect to the printserver anymore. Other printers are working fine. Can somebody help us?
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02-20-2001 04:00 PM
02-20-2001 04:00 PM
Re: teaming-loadbalancing
Since there is little detail (what type of teaming (NFT, ALB, FEC, GEC?)
plus what type of printer servers you have? I can only give you this advice based on issues I have fixed in the past.. See Below.
It is possible that the NC31XX adapter can fail to complete a print job when connecting to a HP Jet Direct Interface that is utilizing firmware 7.0.X (or previous) The print job will submit correctly, but it may be canceled or "disappear" without warning during the printing process. Packet traces show that the HP Jet Direct will respond with TCP Acknowledgements to the secondary adapter in the ALB pair. The secondary adapter is setup to send data, but only the primary will receive. For this reason, the TCP session between the two devices is canceled. The fix was to Contact HP Jet Direct Technical Services and request a firmware update.
Technical documentation has been released to HP front line support.
Other than that, you might want to get additional information and/or call Compaq technical support if issue persist.
mark-
plus what type of printer servers you have? I can only give you this advice based on issues I have fixed in the past.. See Below.
It is possible that the NC31XX adapter can fail to complete a print job when connecting to a HP Jet Direct Interface that is utilizing firmware 7.0.X (or previous) The print job will submit correctly, but it may be canceled or "disappear" without warning during the printing process. Packet traces show that the HP Jet Direct will respond with TCP Acknowledgements to the secondary adapter in the ALB pair. The secondary adapter is setup to send data, but only the primary will receive. For this reason, the TCP session between the two devices is canceled. The fix was to Contact HP Jet Direct Technical Services and request a firmware update.
Technical documentation has been released to HP front line support.
Other than that, you might want to get additional information and/or call Compaq technical support if issue persist.
mark-
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