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trying to do firmware upgrade on DL360 Gen9 - Error: Warning!!! unable to mount the file system

maZu
Occasional Collector

trying to do firmware upgrade on DL360 Gen9 - Error: Warning!!! unable to mount the file system

hi all

im trying to do a firmware update on our brand new DL360 Gen 9 server with the latest SPP pack

HP_Service_Pack_for_ProLiant_2014.09.0_792934_001_spp_2014.09.0-SPP2014090.2014_0827.10

i have created a bootable usb key using rufus 2.0, creating the bootable key was successful.
during server bootup i select usb key as the boot source and it starts to launch the HP stuff.. i select automatic update.. it goes a little bit further and then gives me an error... see attachment

 

 

i am waiting for the networking guys to make ports available to me so i can try the upgrade via ILO but at the moment i will continue to work on trying to patch them this way as i dont know how long it will be before the network is ready.


has anybody seen this before?
any ideas how to resolve this... ?

ive looked around online but couldnt find a definite answer anywhere so thought id ask..

let me know if you need any more info...

cheers!

 

 

3 REPLIES
Jimmy Vance
HPE Pro

Re: trying to do firmware upgrade on DL360 Gen9 - Error: Warning!!! unable to mount the file system

my fisrt suggestion would be to create the USB key using the utilities in the SPP. under the /usb directory there is a shell script for Linux and hpusbkey.exe for Windows




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maZu
Occasional Collector

Re: trying to do firmware upgrade on DL360 Gen9 - Error: Warning!!! unable to mount the file system

ok thanks for the tip.. i didnt realise that the usbkey utility was on the iso!

 

ill give that a shot and see what happens... will post back later today..

 

thanks

 

 

maZu
Occasional Collector

Re: trying to do firmware upgrade on DL360 Gen9 - Error: Warning!!! unable to mount the file system

well there you have it... that worked a treat

 

i find it strange that i had so many problems as ive used rufus before... well thats a lesson learn

will stick to the usbkey tool from now on!

 

 

thanks for your help