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warrenty

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deheugden
Frequent Advisor

warrenty

Guys,

 

I need some info about the warrenty on servers. Is it through that new servers got 3 years next business day response so i dont need to buy an extra carepack?

 

thanks in advance.

3 REPLIES
rguha
Advisor

Re: warrenty

Hi,

 

yes, new servers will have 3 yrs contract with next business day coverage.

 

For more warranty information you can contact the warranty team. The following are the details:

In order to have the warranty/care pack/contract information, please send an email with the serial numbers to the HP’s Fixed Care Pack Team at SRG@hp.com. The team can also be contacted through phone at 1-800-407-6210 or through Fax at 281-667-3359.

 

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Goutham_Sabala
Esteemed Contributor
Solution

Re: warrenty

Not all the servers go with onsite three years warranty , few 100 series servers only go with parts exchange warranty 

 

Here you go ( Document on the warranty info )

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02978265/c02978265.pdf

 

Link to check warranty

https://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?lang=en&cc=US&ac.admitted=1331119081136.876444892.199480143

 

 

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Goutham Sabala
deheugden
Frequent Advisor

Re: warrenty

thanks all