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why system stop at "identifying...disk.tm" when I use compaq diagnostic tools?

Ayman Altounji
Valued Contributor

why system stop at "identifying...disk.tm" when I use compaq diagnostic tools?

Our 8500r novell server sometimes stop(twice a day).
system stop at "identifying ....disk.tm" when I use compaq diagnostic tool such as smart start or hit F10 when system boot.
At first, i think may be our 1000M memory has problem,so i reduce
to 512M,message is the same. then i change to another 4 pieces
512M memory, message is the same.
then i recover memory to 1000M and pull out 4200es array card
the system pass the quick test. so i think the problem is 4200es

but, after i change my 4200es to a new 4200es card,the problem
still remain.
I am very appreciate for your help!
1 REPLY
Mark Cloutier
Respected Contributor

Re: why system stop at "identifying...disk.tm" when I use compaq diagnostic tools?

are your hard drives compaq hard drives? if not diags may have problems recognizing them
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