wont boot after SP6a is installed

[Ayman Altounji]

I have a proliant 3000 P6/333 with a single 9.1 gig hd. I formatted the drive and installed NT 4.0. It boots fine each time until I installed Service Pack 6a. After installing SP6a NT prompts for a reboot and when I do, the server stops at the first blue screen where it gives the memory and OS information. It won't go any further. I have let it sit there for almost an hour and still nothing. Is this a known bug? If so, is there a fix? Thank you in advance,

John Chapman

[Mark Cloutier]

After installing SP6a, it is probably overwriting the Compaq driver for your SCSI ports. After running SP6a please run the NTSSD/setup.exe from the Smart Start cd and reinstall the Compaq SCSI port drivers.

[Sunil Jerath]

Hello,
You may also need to update your CPQARRAY.SYS by downloading a softpaq from Compaq.Com site. The Soft paq u need is CP001586.

Regards,

[Ayman Altounji]

Hello, Mark was right you need to run the latest Smartstart. Running this will update all of your Compaq software and drivers. This is the first thing Compaq stresses when upgrading a Windows service pak.