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wrong serial number in ilo

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emoxam182
Advisor

wrong serial number in ilo

Serial number of my server starts NOT  from  CZ.. (but from Q..) why is it so ?

P.S. server DL580 g7

3 REPLIES
gregersenj
HPE Pro
Solution

Re: wrong serial number in ilo

The Chassis serial number has not been set.

I have seen this happen from the factory, but mostly it happen during system I/O bd replacement. Whoever replace the board forget to set Chassis s/n and p/n.

 

It's very easy to fix.

reboot the server and enter the RBSU (BIOS setup).

Select advanced

Select service options.

Select set system serial number - Enter the s/n, use Uppercase letters.

Select set Product number - Enter the product number (ei. 123456-B12), You will find it on the s/n tab and/or the chassis.

Also - Check time and date.

 

Optional: I would reset the BIOS setup to default (Factory), but be carefull, not to erase the RAID! Read carefully and don't choose wrong.

I would also reset the ILo - Open ILo setup during POST - F8 - Chosse set default (Just aboave exit). This will reset the ILo settings, except from the user accounts / passwords.

 

BR

/jag

emoxam182
Advisor

Re: wrong serial number in ilo

Thank you, Jag!

gregersenj
HPE Pro

Re: wrong serial number in ilo

You're welcome.

 

BR

/jag