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x64 Exception type 0x12 in ProLiant DL380 Gen10 Server

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x64 Exception type 0x12 in ProLiant DL380 Gen10 Server

Hi, I've a ProLiant DL380 Gen10 server and I installed it RedHat 7.4 Operative System, but when a finished the installation and the server restarted, it only shows a red screen with the x64 Exception type 0x12 - Machine Check Exception, followed for the message : An uncorrectable Machine Check Exception (MCE) has occurred indicating that the processor detected an internal machine error or a bus error, or that an external agent detect a bus error.

 DETAILS: Uncorrectable PCI Express error detected.

           PCI Segment   =   0x00


Could you help me to undertand what happen and how can be fixed that error?



Re: x64 Exception type 0x12 in ProLiant DL380 Gen10 Server


Check by updating server component firmware with latest SPP 2019.12.0  and configure workload profiles to Virtualization - Max Performance from server RBSU(System ROM BIOS).

You can downlaod Latest SPP 2019.12.0 from below link.

Please refer customer advisory for more information.

Also please refer below link for the minimum Operating System requirements matrix includes minimum supported version for each supported HPE server.

If still issue continued please provide the complete Uncorrectable Machine Check Error from IML event available on iLO web console.

I am an HPE Employee

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