ProLiant Servers - Netservers

Blue Screen Trap (BugCheck, STOP: 0x0000009C

 
Michael_562
Occasional Contributor

Blue Screen Trap (BugCheck, STOP: 0x0000009C

Hello,
we get by a HP DL380 since two weeks the following Blue screens

Blue Screen Trap (BugCheck, STOP: 0x0000009C (0x00000000, 0xF773D1D0, 0xBE000300, 0x1008081F))
Blue Screen Trap (BugCheck, STOP: 0x0000009C (0x00000000, 0x8056C780, 0xBE000300, 0x1008081F)).

Our HP driver version 7.10 and the OS system is Microsoft Server 2003.

Have somewhere a idea which can be the reason of the blue screens ?


13 REPLIES 13
BR678780
New Member

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

Exacly the same here. Server keeps rebooting (ASR).

Config:
ProLiant DL380G3, 4x 512MB

connected to MSA500.
CA1126348
Occasional Advisor

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

Hello
we today a service here, he changed the memory and the bios version.

After testing we had the same problem again.

Oleg Koroz
Honored Contributor

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

Verify if you patched properly, also if you had applied any resent patches remove them temporarily.
http://support.microsoft.com/default.aspx?scid=FH;EN-US;KBHOWTO&sd=GN&ln=EN-US
disable HT from F9 ...
CA1126348
Occasional Advisor

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

Hello,
what do you mean by HT ?

Do you mean that is a security hole by Microsoft. I searched already by MS but I don´t found anything.
Oleg Koroz
Honored Contributor

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

Thorsten Jalas
Frequent Advisor

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

Probably this may help:
This behavior occurs because your computer processor detected and reported an unrecoverable hardware error to Windows. To do this, the processor used the Machine Check Exception (MCE) feature of Pentium processors or the Machine Check Architecture (MCA) feature of some Pentium Pro processors. The following factors may cause this error message:
â ¢ System bus errors
â ¢ Memory errors that may include parity or Error Correction Code (ECC) problems
â ¢ Cache errors in the processor or hardware
â ¢ Translation Lookaside Buffers (TLB) errors in the processor
â ¢ Other CPU-vendor specific detected hardware problems
â ¢ Vendor-specific detected hardware problems
Thorsten Jalas - have fun !
CA1126348
Occasional Advisor

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

Thank you for the description for the reason of this blue screen.

Your opinion is that the error is caused by a hardware defect, maybe motherboard, processor or controller.


BR862725
New Member

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

This has been a problem for me for a long time. HP keeps telling me to upgrade firmware and drivers. It's getting old.
BR862725
New Member

Re: Blue Screen Trap (BugCheck, STOP: 0x0000009C

Has anyone applied hotfix 839912?