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Could not find HPE Proliant MicroServer Gen10 Network Driver

 
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kexsteve
Occasional Contributor

Could not find HPE Proliant MicroServer Gen10 Network Driver

Hi All,

I have Windows Server 2016. I downloaded all the network drivers in the following page and none of them work.

https://support.hpe.com/hpesc/public/km/product/1009955119/Product#t=DriversandSoftware&sort=relevancy&layout=table&numberOfResults=25&f:@kmswsoftwaretypekey=[swt8000113]&f:@kmswsoftwaresubtypekey=[swst9000095]&f:@kmswtargetproductbaseenvironmentlatest=[1009955119_Microsoft]&f:@kmswtargetproductenvironmentlatest=[1009955119_Microsoft%20Windows%20Server%202016]&hpe=1

The message said:

The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system.

I bought this renewed from Amazon. The specs said it is Embedded Braodcom BCM5720 Dual Port 1 GbE LOM. I tried to directly download from the following Broadcom's site and update driver from device manager, but still doesn't work.

https://www.broadcom.com/products/ethernet-connectivity/network-ics/bcm5720-1gbase-t-ic

Windows could not find driver software for your device.

Please advise.

Thank you

2 REPLIES 2
kexsteve
Occasional Contributor
Solution

Re: Could not find HPE Proliant MicroServer Gen10 Network Driver

This is fixed after HPE support chat asked me to reset the CMOS. I followed the guide here it worked for me.

https://support.hpe.com/hpesc/public/docDisplay?docId=c05355852

Chandra_S
HPE Pro

Re: Could not find HPE Proliant MicroServer Gen10 Network Driver

Hello,

Good day,

As per update i can see that issue is resolved after resetting CMOS as you stated.

I am an HPE Engineer.

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