ProLiant Servers - Netservers

DL 380 G4 Server

 
hm gan
Occasional Contributor

DL 380 G4 Server

Hi, All,

I have installed Aten IC-104S Multi port serial card to DL380 G4 Server with Ms Windows 2003 Server, it has been working well initialy. Ocasionaly the system halted with blue screen and it reboot by itself, can anybody help me to overcome the problem.

Thank You
3 REPLIES 3
Tarek Kawach
Honored Contributor

Re: DL 380 G4 Server

Hi HM:

try to free up some IRQs in the Bios (F9)
- example. disable the parll, usb, and com ports onboard.

- since this server Has IRQ sharing; there was issues with the NIC and 6i controller being on the same IRQ.

- Make sure you are using the latest firmware for that server.

Online ROM Flash component for Windows - HP ProLiant DL380 G4 (P51)
version 2005.10.10 (11 Nov 05) http://h18000.www1.hp.com/support/files/server/us/download/23934.html

- Best regards,

Tarek.
Hey, look a light at the end of the tunnel.
hm gan
Occasional Contributor

Re: DL 380 G4 Server

Hi, Tarek,

Thank You for the advice, I have upgrade the firmware and disable some of the IRQ, any how it still happen occasionaly, i.e. system halted and turn blue screen, I would like attached the diagnostic report which i have done through the HP Insight Diagnostic for you to review, see whether would you be able to finf out something from there.

Thanks and Best Regards.
hm gan
Occasional Contributor

Re: DL 380 G4 Server

Hi, Tarek,

Attached please find the diagnostic report.

Thanks