ProLiant Servers - Netservers
1748202 Members
3213 Online
108759 Solutions
New Discussion юеВ

Re: Discover product number?

 
SOLVED
Go to solution
John N Oliver
Occasional Contributor

Discover product number?

There are some DL360 G3s and a DL380 G3 in our colo. Is there any way to find out what the HP product number is besides driving over to look at them?
2 REPLIES 2
Oleg Koroz
Honored Contributor
Solution

Re: Discover product number?


If you know serial number search by configuration code from standard models list.
Sometimes if you ordered pre-configured by HP with Optional components from HP direct (not trough local reseller) that you really have to decode by serial number with tech support.

example
Serial number xxxxKYD1xx
292887-001 model number KYD1 search for colon configuration code
12 characters Serial number should not be a problem to get P/N from warranty check

DL380 G3
https://support.hpe.com/hpesc/public/km/search#q=DL380%20G3&t=Documents&sort=relevancy&layout=table&numberOfResults=25&f:@kmdoclanguagecode=[cv1871440]&hpe=1

DL360 G3
https://support.hpe.com/hpesc/public/km/search#q=DL360%20G3&t=Documents&sort=relevancy&layout=table&numberOfResults=25&f:@kmdoclanguagecode=[cv1871440]&hpe=1


John N Oliver
Occasional Contributor

Re: Discover product number?

Thanks!

There was a booboo of some sort in the URL for the DL360s you sent, so, for the archives...

https://support.hpe.com