ProLiant Servers - Netservers

Discover product number?

 
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John N Oliver
Occasional Contributor

Discover product number?

There are some DL360 G3s and a DL380 G3 in our colo. Is there any way to find out what the HP product number is besides driving over to look at them?
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Oleg Koroz
Honored Contributor
Solution

Re: Discover product number?


If you know serial number search by configuration code from standard models list.
Sometimes if you ordered pre-configured by HP with Optional components from HP direct (not trough local reseller) that you really have to decode by serial number with tech support.

example
Serial number xxxxKYD1xx
292887-001 model number KYD1 search for colon configuration code
12 characters Serial number should not be a problem to get P/N from warranty check

DL380 G3
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00323302&jumpid=reg_R1002_USEN

DL360 G3
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00323356&jumpid=reg_R1002_USEN


John N Oliver
Occasional Contributor

Re: Discover product number?