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HP Microserver Gen8 Update Esxi 6.0 to Esxi 6.5 U3 not deteced CDRom/DVD

 
tron1975
Occasional Advisor

HP Microserver Gen8 Update Esxi 6.0 to Esxi 6.5 U3 not deteced CDRom/DVD

i tried to update my Microserver Gen 8 with intrenal B120i to ESXI 6.5. U3 (HP Custom Image).

My configuration:

HP Gen 8 with  B120i with 4 x 3TB WD Red and also includedinternal CDRom / DVD

2 logical Drives over B120i Raid

in ESXI 6.0 everything is detected logical drives and also DVD. So that i could passtrough my physical DVD to my VMs.

After Update (offline upate) and also i tried new install to ESXI 6.5 U3.  I used HPE-ESXi-6.5.0-Update3-iso-preGen9-650.U3.9.6.10.1 (Hewlett Packard Enterprise) with 6.5.0 Update 3 (Build 14990892).

Also both logical drives were deteced, but NOT my physical DVD device. ESXI 6.5 used hpvsa driver .....

My question what should i do? so my esxi 6.5 detect my physical DVD device on B120i? Thanxs

  

 

5 REPLIES 5
SanjeevGoyal
HPE Pro

Re: HP Microserver Gen8 Update Esxi 6.0 to Esxi 6.5 U3 not deteced CDRom/DVD

Hello,

If the onboard array controller B120i is disabled in BIOS, the optical drive also gets disabled. Hence enable the onboard B120i controller in the BIOS. To enable the onboard array controller(B120i) in BIOS, please follow the below steps:

 

1. Boot the server to BIOS by pressing F9 during the POST.

2. Select System Options.

3. Select Embedded SATA Configuration.

 

4. Enable Dynamic HP Smart Array B120i RAID Support.

 

Please let me know, if the issue still persist.

I am a HPE Employee

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tron1975
Occasional Advisor

Re: HP Microserver Gen8 Update Esxi 6.0 to Esxi 6.5 U3 not deteced CDRom/DVD

Yes, in BIOS the onboard array controller B120i is enabaled and also my setting is Dynamic HP Smart Array B120i RAID.  I have the right settings in BIOS:

The issue is  following: (see also my config:  onboard B120i with 4 hard disk drives and one CD-Rom/DVD  on ODD Port 5 - this is the purchased equipment from HP )

the ESXI 6.5 system found all 4 hard disk drives on the onboard controller B120i. Also it detected both logical volumes on it and i can use hard drives as datastore. BUT the ESXI 6.5 DID NOT recognize the CD-ROM/DVD on this onboard controler B120i. I could see only the logical devices and NO CD-Rom/DVD Drive. 

For Installation I use ESXI 6.5 U3  -- HPE-ESXi-6.5.0-Update3-iso-preGen9-650.U3.9.6.10.1 (Hewlett Packard Enterprise) for the installation also the the problem with ESXI 6.5 U2 HP Custon Image exists.

 

tron1975
Occasional Advisor

Re: HP Microserver Gen8 Update Esxi 6.0 to Esxi 6.5 U3 not deteced CDRom/DVD

can somebody help?

SanjeevGoyal
HPE Pro

Re: HP Microserver Gen8 Update Esxi 6.0 to Esxi 6.5 U3 not deteced CDRom/DVD

I would suggest you have a proper case be logged with HPE, and share the appropriate logs for further analysis.


I am a HPE Employee

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tron1975
Occasional Advisor

Re: HP Microserver Gen8 Update Esxi 6.0 to Esxi 6.5 U3 not deteced CDRom/DVD

now i could find some things in vmkernel.log....

2021-02-10T20:05:57.742Z cpu2:2097720)hpvsa0: Found 2 scsi device(s)
2021-02-10T20:05:57.742Z cpu2:2097720)hpvsa: Number of DVDs found 1
2021-02-10T20:05:57.742Z cpu2:2097720)hpvsa0: Disk found[type=0]
2021-02-10T20:05:57.742Z cpu2:2097720)hpvsa0: Disk found[type=0]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: Optical device found[type=5]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: Controller found[type=12]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0 Adding Direct-Access device. [0000004000000000]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: Direct-Access device added (b0t0l0).
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0 Adding Direct-Access device. [0100004000000000]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: Direct-Access device added (b0t0l1).
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0 Adding CD-ROM device. [0000000000000401]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: CD-ROM device added (b0t1l0).
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0 Adding RAID device. [0000000000000000]
2021-02-10T20:05:57.743Z cpu2:2097720)hpvsa0: RAID device added (b0t0l0).
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa0: shost[0x430903e080a0] added b0t0l0
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa0: shost[0x430903e080a0] added b0t0l1
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa: setting ODD queue depth to 1
2021-02-10T20:05:57.743Z cpu7:2097720)WARNING: LinScsiLLD: scsi_add_device:1478: Failed to add device on channel=0, id=1, lun=0
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa0: scsi_add_device of b0t1l0 failed.
2021-02-10T20:05:57.743Z cpu7:2097720)hpvsa0: shost[0x430903e080a0] added b0t0l0

so i think