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HP ProLiant MicroServer Gen8 - RAID Controller error

Lui79
Occasional Collector

HP ProLiant MicroServer Gen8 - RAID Controller error

Hi there.

I have a HP Microserver gen8 with the Smart Array B120i enabled, the array in RAID 0 only contains one 1 TB drive at the moment.

But sometimes the OS (windows server 2008 r2) hangs and reboot (2 times since Apr), on the ACU i got this report:

ADU Version 2.10.14.0
Diagnostic Module Version 8.1.13.0
Time Generated Tuesday May 31, 2016 5:28:05PM

Device Summary:
Smart Array B120i SATA RAID in Embedded Slot

Consolidated Error Report:
Controller: Smart Array B120i SATA RAID in Embedded Slot
Message: The controller did not respond correctly to configuration commands. A hardware failure may have occurred.

Report for Smart Array B120i SATA RAID in Embedded Slot
-------------------------------------------------------

Smart Array B120i SATA RAID in Embedded Slot : Device Error Report

Device Severity Error
-------------------------------------------------------
Smart Array B120i SATA RAID in Embedded Slot Critical The controller did not respond correctly to configuration commands. A hardware failure may have occurred.


Smart Array B120i SATA RAID in Embedded Slot : Identify Controller

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : Cache Config Status

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : Controller Parameters

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : Maintenance Operation

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : MNP Status

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : SubSystem Parameters

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : Surface Status

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : Sense Expansion Ability

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : VPD Page 80 - Serial Number

Low Level Status 0x0000000c

Smart Array B120i SATA RAID in Embedded Slot : VPD Page 83 - Array Information

Low Level Status 0x0000000c

 

 

What do you think?? is a bad raid controller or something that i can configure to fix???. The server its a new purchase from April, i dont open the server for nothing, only opened the box and installed the OS.

The ACU suggests:

verify that the controller is properly connected and update the rom.