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HP microserver Gen8 G1610T reboot loop

fabio_p
Occasional Visitor

HP microserver Gen8 G1610T reboot loop

Hi all,

yesterday I tried to power up my microserver but I found it doesn't even get to the BIOS configuration page.

The only screen I get (not every time) is "Early processor initialization" and then it reboots again.

I tried removing all sata disks, I tried removing also the USB key I use to boot linux, nothing changed.

I tried moving the S6 system manteinance switch to ON but nothing changed.

I tried moving the DIMM to the other slot but nothing changed.

Is there something am I missing?

Should I call my local HP support number to know where I can take the server to get assistance?

I live in Italy, near Milan to be precise.

The server has been bought in may so it should still be covered by warranty.

 

Thanks in advance,

 

Fabio Pozzi

2 REPLIES
Jimmy Vance
HPE Pro

Re: HP microserver Gen8 G1610T reboot loop

You need to call HP support for your country. Sounds like you wil need to swap out the system board




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snpq
Occasional Visitor

Re: HP microserver Gen8 G1610T reboot loop

Hello. Sorry for my English. I had same issue (Early processor initialization and reboot loop). I can fix it when I change the CPU and after that I move S6 to ON position. I'm waiting 3 min and reboot server. After that I move S6 to Off position. Server start normal. Hope this help.