HPE Microserver gen8 SEAGATE 2Tb green HDD incompatibility

[Vitaly K]

Hi guys,

Just wonder if someone encounter and was able to resolve Seagate HDD incompatibility with HPE Microserver gen8.  Server updated to the last BIOS / ILO. HDD mode is AHCI. Disk firmaware is not need updates according to Seagate firmware utility. Server have two installed WD greens that working as they should for two years already. 

When I add Seagate Green disk, it is not working as expected. It either start to power on and off with "parking" loud sound, losing access eventually and hanging system. Or it work for a while, and then starting act as previsosly described. I have two such disks I planned to use, both does not work reliable. 

Disks are complete fine, they work flawless on any onther system, including Gen9 HPE servers. Sadly I can't install RAID card, as PCI-e slot already occupied by network controller.

If this is a dead end, hope this post help someone else with such problem. 

-- Controller Map ----------------------------------------------------------

+ Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller [ATA]
-- Disk List ---------------------------------------------------------------
(3) ST2000DL003-9VT166 : 2000.3 GB [2/0/2, pd1] - st
(4) ST2000DM001-9YN164 : 2000.3 GB [3/0/3, pd1] - st

----------------------------------------------------------------------------
(3) ST2000DL003-9VT166
----------------------------------------------------------------------------
Model : ST2000DL003-9VT166
Firmware : CC98
Serial Number : 6YD0XHZZ
Disk Size : 2000.3 GB (8.4/137.4/2000.3/2000.3)
Buffer Size : Unknown
Queue Depth : 1
# of Sectors : 3907029168
Rotation Rate : 5900 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300 | SATA/300
Power On Hours : 29816 hours
Power On Count : 142 count
Temperature : 44 C (111 F)
Health Status : Good
Features : S.M.A.R.T., AAM, 48bit LBA
APM Level : ----
AAM Level : D0D0h [ON]
Drive Letter : D:

----------------------------------------------------------------------------
(4) ST2000DM001-9YN164
----------------------------------------------------------------------------
Model : ST2000DM001-9YN164
Firmware : CC96
Serial Number : Z1F02BVL
Disk Size : 2000.3 GB (8.4/137.4/2000.3/2000.3)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 3907029168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300 | SATA/600
Power On Hours : 29828 hours
Power On Count : 118 count
Temperature : 45 C (113 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : E:

[Erdogan Temur]

Hi,

You can enable the onboard B120i raid controller card and then create raid.