ProLiant Servers - Netservers

How to find Product No. of HP Proliant DL380 G2/G3 Servers

 
Sekhar_6
New Member

How to find Product No. of HP Proliant DL380 G2/G3 Servers

Can anybody tell me how to find the product no. of DL380 server. It is not available on the server and the tag attached with. I need to find the warranty details for this server.
8 REPLIES 8
CA1092174
New Member

Re: How to find Product No. of HP Proliant DL380 G2/G3 Servers

Product ID on a DL380G3 server should be on a label on the rear left side of system. The serial number should also be on this label. There should also be one on the top of the front bezel on the right side.
CA1092174
New Member

Re: How to find Product No. of HP Proliant DL380 G2/G3 Servers

The label is on the side towards the rear not on the rear. The attached pictures shows it clearly sorry for any confusion.
CA859951
Honored Contributor

Re: How to find Product No. of HP Proliant DL380 G2/G3 Servers

You cn get the serial number from within the RBSU.

http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantySingleLookup.jsp?locale=en_US&prodSeriesId=341291&prodTypeId=15351
"Now is the only thing that's real!"
Craig Ingham
New Member

Re: How to find Product No. of HP Proliant DL380 G2/G3 Servers

You can look up the product IDs for new servers (say G4) but not the older models. Surely there's a URL somewhere on HPs site where there's model numbers for the G3s. I'm struggling too... It's bad that if you don't have these, you can't check carepaqs nor check warranties.

Come on HP, help us out a bit. :)
CA1228479
Advisor

Re: How to find Product No. of HP Proliant DL380 G2/G3 Servers

CA1353758
New Member

Re: How to find Product No. of HP Proliant DL380 G2/G3 Servers

Part surfer doesn't provide accurate information, especially for older equipment. Seems like part info is accurate at time of equipment shipping.
Janine Moriarity
New Member

Re: How to find Product No. of HP Proliant DL380 G2/G3 Servers

The stickers on the side and on the back of my Proliant DL380G5 server still did not give me the correct product number according to the warranty look up site. Any ideas how to get the information? Thanks,
SteveR22
Advisor

Re: How to find Product No. of HP Proliant DL380 G2/G3 Servers

We've a DL380 nG5 and it's product number (from HP Insight Manager) is 418315-421. HTH.