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KVM IP Mouse Blocked/Sticking

 
New Member

KVM IP Mouse Blocked/Sticking

We have a KVM/IP 4x1x16 switch. On every server we've remotely connected to, the mouse will often get stuck. Allow me to elaborate. We would be using the remote console fine, after a few minutes the mouse would stop moving all the way to the edge of the console. It could be the left side, top, bottom, right side. This is in single mouse mode. We haven't seen this happen in dual mouse mode quite yet, but then again dual mouse mode is intolerable for us to use since the crusors never line up. Yes we've followed all the suggestions in the doucmentation even called HP directly, adjusted video, adjusted mouse settings to reccomended specs. When we click the dual mouse mode alignment tool it shoots the server mouse cursor all the way to the right side and stays there, never aligns. Any suggestions?
Latest firmware has been installed.