ML 370 G2 Blue screen. stop 0x000000A5 (0x00000011 ,0x000000007,0xF793B434, 0x20030228

[Graziano Baroni]

Dear all,
Rebooting Hp proliant ML370 G2 with windows 2003 server i have found this event

Blue screen:

System Bios is not compatible with ACPI.
..........
stop 0x000000A5 (0x00000011 ,0x000000007,0xF793B434, 0x20030228)

I have detach an hd usb device and an LG DVD USB writer and the proliant ML 370 with windows 2003 service pack 1 boot normally.

Are there any problem with USB device?

Anyone had an experience with this type of error

Appreciate your reply

Excuse me for bad english.


Regards,


Graziano

[sandeep_raman]

Hello Graziano,

Well, before confirming if its issue with USB writer:

1.Whats the USB option in RBSU set to?
2.Is it Win 2k3 only or Win 2k3 SP1?

SRH

[Graziano Baroni]

Dear Sandeep,
the os is Win 2k3 SP1.
IN RBSU is set : System options-> USB controller -> USB ENABLED.
the other options are USB DISABLED; LEGACY USB DISABLED; EXTERNAL USB DISABLED.
The version of the bios is 11/09/2005.

Thank you for your help
Regards
Graziano

[sandeep_raman]

Either the server model ML370 G2 is incorrect or the BIOS version 11/09/2005 is incorrect.
Please confirm.
Have you installed the latest PSP?
See if EGACY USB DISABLED makes a difference.

SRH

[sandeep_raman]

Found this now,

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=PSD_EL030116_CW01&jumpid=reg_R1002_USEN

SRH

[Graziano Baroni]

Dear Sandeep,
I did a mistake, the model is ML370 G4 with 2 processor Xeon.

I try LEGACY USB DISABLED.
Excuse me for error.
Thank you for help.

Graziano

[sandeep_raman · Accepted solution]

Well,alongwith the USB Legacy option,install the the latest firmware rev 12 May 06,

http://h18023.www1.hp.com/support/files/server/us/download/24653.html

SRH

[Graziano Baroni]

ok,
as soon as I may reboot the system, I install the the latest firmware.
Thank you very much
Graziano