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ML350 G4 Smartstart not finding Array controller

 
BR856866
New Member

ML350 G4 Smartstart not finding Array controller

We are loading Smartstart 7.4 onto our brand new ML350 G4 tower and it is not finding the onboard array controller. - No array controllers detected. Although when booting the bios see's all the drives and the array.

Any assistance would be great.

Array: 64-bit 133mhz - non intelligent - dual channel ultra 320 host bus adapter
If no-one saw you break it, deny all knowledge!
1 REPLY 1
Thomas Martin
Trusted Contributor

Re: ML350 G4 Smartstart not finding Array controller

Hello Terry,

if you see all the drives when booting the server the drives are connected to the internal SCSI-Controller. Thats sounds like no array controller.

When booting the server you must see a line like this: HP Smart Array Controller 641, 642 or 6402
In addition to this line you see some information like: No Logical Drive found, please run Array Configuration Utility.

If you see nothing like this then your server has no array controller.

Thomas