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04-25-2018 09:11 AM
04-25-2018 09:11 AM
Hi,
As the title states, MicroServer Gen10, MS Server 2016, AMD Radeon R5 driver installed correctly and cannot change the resolution above 640x480. Even though it is used as a headless server for SMB it is impossible to operate in this day and age at 640x480 resolution.
Solved! Go to Solution.
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05-16-2018 01:22 PM
05-16-2018 01:22 PM
Re: MicroServer Gen10 - Server 2016 - Can't Change Resolution
Having this exact same issue. It's also a headless backup repository. Current AMD Radeon R5 driver is installed. Windows Server 2016 Display Settings resolution drop down menu is grayed out.
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05-16-2018 02:33 PM
05-16-2018 02:33 PM
Re: MicroServer Gen10 - Server 2016 - Can't Change Resolution
Hi,
did anyone find a solution for this issue? I am facing same problem when trying to connect to server via AnyDesk.
Regards
Arne
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05-23-2018 06:53 AM
05-23-2018 06:53 AM
Re: MicroServer Gen10 - Server 2016 - Can't Change Resolution
Any updates on this, same situation with a headless setup.
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05-23-2018 09:14 AM
05-23-2018 09:14 AM
Re: MicroServer Gen10 - Server 2016 - Can't Change Resolution
I finally got a response from HP when I got one of our tech's to lodge a service ticket with them. They wish to come out and change the motherboard in the MicroServer. No word if this will fix the issue, as we are still working on scheduling it.
I will update this post after the onsite with HP.
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06-12-2018 07:13 AM
06-12-2018 07:13 AM
Re: MicroServer Gen10 - Server 2016 - Can't Change Resolution
We're also seeing this issue, but with Windows 2012 R2.
Interestingly when we build the servers the resolution is fine, its only until they're onsite and we remotely access them (via LogMeIn) do we notice this stuck 640x480 resolution issue. That may sound like LogMeIn is the cause, but if we use LogMeIn before shipping its fine.
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06-12-2018 09:18 AM
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04-02-2019 11:32 PM
04-02-2019 11:32 PM
Re: MicroServer Gen10 - Server 2016 - Can't Change Resolution
When the problem only occurs in remote session check out:
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00052094en_us&docLocale=en_US
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