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Microserver G8 Warranty Issue?

denniswier-pro
Frequent Collector

Microserver G8 Warranty Issue?

Hi,

i have an perculiar issue with my warranty on a new bought Microserver G8.

i have bought a unit on a online it store, and when i was looking for the drivers and stuff on the HP site, i notiched that my new unit only holds warranty till 17-12-2016.

and found 1st entry's into iLO4 from 16-07-2015

if im not mistaken, an HP server always holds an minimum of 1Y right?

 

so is this an 2nd hand unit, sold like new, or can i ask HP for the correct warranty date set trough buying date.

 

With regards,

 

Dennis

1 REPLY
Lucy_Ellis
Advisor

Re: Microserver G8 Warranty Issue?

I checked with our services team; they sent the following information:

If you contact warranty_ref_data@hpe.com with the Serial number, Product number and Proof-Of-Purchase information they will update the warranty start date.

 

I am an HP Employee