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Microserver Gen8 random reboots

 
matthiasnick
Occasional Visitor

Microserver Gen8 random reboots

Hello everyone,

 

for some time now, my Microserver Gen8 (Celeron G1610T, 4GB) randomly reboots. The Debian journald-logs don't give any indication (only a "Boot xxxxxxxxxxxxxxxx" message when the system is rebooting), and iLO event logs only say "Server reset" and "Server power restored".

 

I had suspected a PSU issue, but replacing it did not help. Does anyone have any idea as to what else could be the issue?

 

Thanks!

3 REPLIES 3
SanjeevGoyal
HPE Pro

Re: Microserver Gen8 random reboots

Hello,

Shared information will not help to isolate the issue.

Please share the below information to isolate the issue.

1. Does the server complete the POST.

2.Does the server show any error message on the POST.

3.Getting this error after completing the POST.

4.I hope serve is running with the latest bios and firmware.

5. Please share the screenshot of the error. (if possible)

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

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matthiasnick
Occasional Visitor

Re: Microserver Gen8 random reboots

Hello,

thank you for your reply.

The server does POST and there are no error messages during POST. It boots into Debian bullseye without any issues, as it did before into buster and stretch before that.

The Firmware Information from iLO is below. I have installed all current versions I could find.

Below is the (redacted) iLO Event Log. The repeated combinations of "Server reset." and "Server power restored." are when the machine reboots (ex. 2561 & 2562)

There are no issues in the journald logs on Debian, only the "Boot" message when the kernel loads again.

Messages 2490 - 2495 are from when I replaced the PSU.

Many thanks and best regards

Matthias

 

iLO Firmware Info:

Firmware Version Info
iLO 2.76 Oct 31 2020 System Board
Intelligent Platform Abstraction Data 0.00 System Board
Intelligent Provisioning N/A System Board
Redundant System ROM J06 11/02/2015 System Board
Server Platform Services (SPS) Firmware 2.2.0.31.2 System Board
System Programmable Logic Device Version 0x06 System Board
System ROM J06 04/04/2019 System Board
System ROM Bootblock 02/04/2012 System Board

 

iLO Event Log:

"ID","Severity","Last Update","Initial Update","Count","Description",
2564,"Informational","01/19/2021 13:17","01/19/2021 13:17","1","Browser login: [login] - [IP].",
2563,"Informational","01/19/2021 09:12","01/19/2021 09:12","1","Embedded Flash/SD-CARD: Restarted.",
2562,"Informational","01/19/2021 09:12","01/19/2021 09:12","1","Server power restored.",
2561,"Caution","01/19/2021 09:12","01/19/2021 09:12","1","Server reset.",
2560,"Informational","01/19/2021 07:03","01/19/2021 07:03","1","Embedded Flash/SD-CARD: Restarted.",
2559,"Informational","01/19/2021 07:03","01/19/2021 07:03","1","Server power restored.",
2558,"Caution","01/19/2021 06:39","01/19/2021 06:39","1","Server reset.",
2557,"Informational","01/19/2021 06:39","01/19/2021 06:01","2","Embedded Flash/SD-CARD: Restarted.",
2556,"Informational","01/19/2021 06:39","01/19/2021 06:01","2","Server power restored.",
2555,"Caution","01/19/2021 06:01","01/19/2021 06:01","1","Server reset.",
2554,"Informational","01/19/2021 03:42","01/19/2021 03:42","1","Embedded Flash/SD-CARD: Restarted.",
2553,"Informational","01/19/2021 03:42","01/19/2021 03:42","1","Server power restored.",
2552,"Caution","01/19/2021 03:42","01/19/2021 03:42","1","Server reset.",
2551,"Informational","01/18/2021 21:50","01/18/2021 21:50","1","Embedded Flash/SD-CARD: Restarted.",
2550,"Informational","01/18/2021 21:50","01/18/2021 21:50","1","Server power restored.",
2549,"Caution","01/18/2021 21:50","01/18/2021 21:50","1","Server reset.",
2548,"Informational","01/18/2021 20:34","01/18/2021 20:34","1","Embedded Flash/SD-CARD: Restarted.",
2547,"Informational","01/18/2021 20:34","01/18/2021 20:34","1","Server power restored.",
2546,"Informational","01/18/2021 18:19","01/18/2021 18:19","1","Server power restored.",
2545,"Caution","01/18/2021 18:19","01/18/2021 18:19","1","Server reset.",
2544,"Informational","01/18/2021 18:19","01/18/2021 18:19","1","Embedded Flash/SD-CARD: Restarted.",
2543,"Informational","01/18/2021 16:17","01/18/2021 16:17","1","Embedded Flash/SD-CARD: Restarted.",
2542,"Informational","01/18/2021 16:17","01/18/2021 16:17","1","Server power restored.",
2541,"Caution","01/18/2021 16:17","01/18/2021 16:17","1","Server reset.",
2540,"Informational","01/18/2021 15:51","01/18/2021 15:51","1","Embedded Flash/SD-CARD: Restarted.",
2539,"Caution","01/18/2021 15:50","01/18/2021 15:50","1","Server reset.",
2538,"Informational","01/18/2021 15:50","01/18/2021 15:36","3","Server power restored.",
2537,"Caution","01/18/2021 15:36","01/18/2021 15:36","1","Server reset.",
2536,"Informational","01/18/2021 15:35","01/18/2021 15:35","1","Server power removed.",
2535,"Caution","01/18/2021 15:35","01/18/2021 15:35","1","Server reset.",
2534,"Informational","01/18/2021 15:35","01/18/2021 15:35","1","IPMI/RMCP logout: [login] - [IP].",
2533,"Informational","01/18/2021 15:35","01/18/2021 15:35","1","IPMI/RMCP login by [login] - [IP].",
2532,"Informational","01/18/2021 14:51","01/18/2021 14:51","1","Server power removed.",
2531,"Informational","01/18/2021 14:50","01/18/2021 14:50","1","Embedded Flash/SD-CARD: Restarted.",
2530,"Informational","01/18/2021 13:48","01/18/2021 13:48","1","Embedded Flash/SD-CARD: Restarted.",
2529,"Informational","01/18/2021 13:48","01/18/2021 13:48","1","Server power restored.",
2528,"Caution","01/18/2021 13:48","01/18/2021 13:48","1","Server reset.",
2527,"Informational","01/17/2021 21:23","01/17/2021 21:23","1","Embedded Flash/SD-CARD: Restarted.",
2526,"Informational","01/17/2021 21:23","01/17/2021 21:23","1","Server power restored.",
2525,"Informational","01/17/2021 11:30","01/17/2021 11:30","1","Embedded Flash/SD-CARD: Restarted.",
2524,"Informational","01/17/2021 11:29","01/17/2021 11:29","1","Server power restored.",
2523,"Caution","01/17/2021 11:29","01/17/2021 11:29","1","Server reset.",
2522,"Informational","01/16/2021 12:45","01/16/2021 12:45","1","Embedded Flash/SD-CARD: Restarted.",
2521,"Informational","01/16/2021 12:45","01/16/2021 12:45","1","Server power restored.",
2520,"Caution","01/16/2021 12:45","01/16/2021 12:45","1","Server reset.",
2519,"Informational","01/16/2021 07:29","01/16/2021 07:29","1","Embedded Flash/SD-CARD: Restarted.",
2518,"Informational","01/16/2021 07:29","01/16/2021 07:29","1","Server power restored.",
2517,"Informational","01/15/2021 15:59","01/15/2021 15:59","1","Embedded Flash/SD-CARD: Restarted.",
2516,"Informational","01/15/2021 15:59","01/15/2021 15:59","1","Server power restored.",
2515,"Caution","01/15/2021 15:59","01/15/2021 15:59","1","Server reset.",
2514,"Informational","01/15/2021 09:36","01/15/2021 09:36","1","Browser logout: [login] - [IP][DNS name].",
2513,"Informational","01/15/2021 08:28","01/15/2021 08:28","1","Browser login: [login] - [IP][DNS name].",
2512,"Informational","01/14/2021 23:43","01/14/2021 23:43","1","Embedded Flash/SD-CARD: Restarted.",
2511,"Informational","01/14/2021 23:43","01/14/2021 23:43","1","Server power restored.",
2510,"Caution","01/14/2021 23:43","01/14/2021 23:43","1","Server reset.",
2509,"Informational","01/14/2021 20:18","01/14/2021 20:18","1","Browser logout: [login] - [IP][DNS name].",
2508,"Caution","01/14/2021 19:49","01/14/2021 19:49","1","Power-Off signal sent to host server by: [login].",
2507,"Informational","01/14/2021 19:49","01/14/2021 19:49","1","Remote console session stopped by: [login] - [IP][DNS name].",
2506,"Informational","01/14/2021 19:48","01/14/2021 19:48","1","Server power restored.",
2505,"Caution","01/14/2021 19:48","01/14/2021 19:48","1","Server reset.",
2504,"Informational","01/14/2021 19:48","01/14/2021 19:48","1","Server power removed.",
2503,"Informational","01/14/2021 19:48","01/14/2021 19:48","1","Power-On signal sent to host server by: [login].",
2502,"Informational","01/14/2021 19:48","01/14/2021 19:48","1","Embedded Flash/SD-CARD: Restarted.",
2501,"Caution","01/14/2021 19:48","01/14/2021 19:48","1","Power-Off signal sent to host server by: [login].",
2500,"Informational","01/14/2021 19:48","01/14/2021 19:48","1","Remote console started by: [login] - [IP][DNS name].",
2499,"Informational","01/14/2021 19:44","01/14/2021 19:44","1","Browser login: [login] - [IP][DNS name].",
2498,"Informational","01/14/2021 14:46","01/14/2021 14:46","1","Browser logout: [login] - [IP][DNS name].",
2497,"Informational","01/14/2021 14:16","01/14/2021 14:16","1","Browser login: [login] - [IP][DNS name].",
2496,"Informational","01/14/2021 14:16","01/14/2021 14:16","1","On-board clock set
2495,"Caution","[NOT SET] ","[NOT SET] ","1","Server reset.",
2494,"Informational","[NOT SET] ","[NOT SET] ","1","APO: Last power state restored.",
2493,"Informational","[NOT SET] ","[NOT SET] ","2","Server power restored.",
2492,"Caution","[NOT SET] ","[NOT SET] ","1","Server reset.",
2491,"Informational","[NOT SET] ","[NOT SET] ","1","iLO network link up at 1000 Mbps.",
2490,"Caution","[NOT SET] ","[NOT SET] ","1","Power restored to iLO.",
2489,"Informational","01/14/2021 13:51","01/14/2021 13:51","1","Server power removed.",
2488,"Informational","01/14/2021 13:51","01/14/2021 13:51","1","Embedded Flash/SD-CARD: Restarted.",
2487,"Informational","01/14/2021 08:30","01/14/2021 08:30","1","Embedded Flash/SD-CARD: Restarted.",
2486,"Informational","01/14/2021 08:30","01/14/2021 08:30","1","Server power restored.",
2485,"Caution","01/14/2021 08:30","01/14/2021 08:30","1","Server reset.",
2484,"Informational","01/13/2021 19:27","01/13/2021 19:27","1","Embedded Flash/SD-CARD: Restarted.",
2483,"Informational","01/13/2021 19:27","01/13/2021 19:27","1","Server power restored.",
2482,"Caution","01/13/2021 19:27","01/13/2021 19:27","1","Server reset.",
2481,"Informational","01/13/2021 09:54","01/13/2021 09:54","1","Browser logout: [login] - [IP][DNS name].",
2480,"Informational","01/13/2021 09:25","01/13/2021 09:25","1","Remote console session stopped by: [login] - [IP][DNS name].",
2479,"Informational","01/13/2021 09:22","01/13/2021 09:22","1","Remote console session stopped by: [login] - [IP][DNS name].",
2478,"Informational","01/13/2021 09:22","01/13/2021 09:22","1","Server power restored.",
2477,"Caution","01/13/2021 09:22","01/13/2021 09:22","1","Server reset.",
2476,"Informational","01/13/2021 09:22","01/13/2021 09:22","2","Remote console started by: [login] - [IP][DNS name].",
2475,"Informational","01/13/2021 09:20","01/13/2021 09:20","1","IPMI/RMCP logout: [login] - [IP].",
2474,"Informational","01/13/2021 09:20","01/13/2021 09:20","1","IPMI/RMCP login by [login] - [IP].",
2473,"Informational","01/13/2021 09:18","01/13/2021 09:18","1","Power-On signal sent to host server by: [login].",
2472,"Informational","01/13/2021 09:18","01/13/2021 09:18","1","Browser login: [login] - [IP][DNS name].",
2471,"Informational","01/13/2021 05:39","01/13/2021 05:39","1","Server power removed.",
2470,"Informational","01/13/2021 05:39","01/13/2021 05:39","1","Embedded Flash/SD-CARD: Restarted.",
2469,"Informational","01/13/2021 04:06","01/13/2021 04:06","1","Embedded Flash/SD-CARD: Restarted.",
2468,"Informational","01/13/2021 04:06","01/13/2021 04:06","1","Server power restored.",
2467,"Caution","01/13/2021 04:06","01/13/2021 04:06","1","Server reset.",
2466,"Informational","01/13/2021 02:55","01/13/2021 02:55","1","Embedded Flash/SD-CARD: Restarted.",
2465,"Informational","01/13/2021 02:55","01/13/2021 02:55","1","Server power restored.",
2464,"Informational","01/12/2021 11:03","01/12/2021 11:03","1","Embedded Flash/SD-CARD: Restarted.",

SanjeevGoyal
HPE Pro

Re: Microserver Gen8 random reboots

Hello

I would suggest you have a proper case be logged with HPE, and share the appropriate logs for further analysis.

 If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

Accept or Kudo